This post addresses your questions that have been submitted on Facebook. Thank you for your submissions, and please continue to ask your great questions!

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Posted by Service Excellence Training, LLC on Monday, July 25, 2016

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Question #1: “How many options should be on your service agreement?”

Question #2:   “How do you know when you should replace equipment?”

Question #3: “How do you know when it’s time to stop selling the install, and go for the repair?”

Question #4: “How do you convert the client that only uses you because of a home warranty?”

Question #5:  “Is there such a thing as too many options?”