In this Service Excellence training intensive, your technicians will be taught techniques and processes that are proven to boost their sales. Say goodbye to the days of under-performing team members and unhappy employees. Our coaches have decades of industry experience to take your technicians from average joes to stellar service people.
Your technicians could be booking more of your current service calls and securing a higher average ticket. That’s how you differentiate yourself from your competition!
If you increase your closing percentage on service calls by just 15% and increase your average ticket by $100, that equates to over $63,750 in additional revenue a year.
How much could that add to your bottom line, and to the well-being of you and your team?
Thousands of technicians have learned the PRESS PLAY process and have seen an outstanding return on investment. Just ask Eric Olson
from Olson Superior Plumbing:
“Since Service Excellence has come into my life – and everybody at our company’s life – our income has at least doubled. Mine has actually tripled. There’s a lot of magic to it, but what they’ve taught me has changed my life – and my family and friends’ lives.”
We believe in teaching a foundational understanding of customer personality types, the steps to a successful service call and how to handle even the toughest objections. When your technicians master these three skills, every facet of their service will improve. From service agreements to replacement leads to add-on opportunities, your techs will be equipped to achieve excellence in the field.
This is the most powerful and transformational learning experience for your plumbers, HVAC techs and electricians. Give us 3 days, and we will give you a highly effective service technician.
From September 12, 2024
To September 14, 2024
Location Buda, TX
"I have given money back to 1 person out of the thousands that have been trained at Service Excellence Training. Our teachings produce huge results, but we are not for everyone. If at the end of this training, you do not believe the information shared with you will produce a profitable return, then we will give 100% of your Money Back."
- Todd Liles, CEO of Service Excellence Training
Interested in one or more of our PRESS PLAY classroom trainings? Fill out the form below and one of our team members will contact you with more information.
Interested in one or more of our PRESS PLAY classroom trainings? Fill out the form below and one of our team members will contact you with more information and a reminder when tickets are available.
A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.
Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.
Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!
We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.