Training and Consulting Serving the Trades Since 2011

Class Details

PRESS PLAY Class Details

***Join us in Austin, Texas***


We are looking forward to having you in our next class, which is just around the corner.

To be ready for class, here is a checklist of items you will need to be ready.

1.  Airport Information

Our program is in Austin, Texas.  If you are flying, you will fly into the Austin-Bergstrom International Airport.

The Airport Code is:  AUS

Some of the airlines that service AUS include Alaska Airlines, American Airlines, Delta Air Lines, Southwest Airlines, United Airlines, JetBlue and Air Canada.


2.  Hotel Info:  Sonesta Bee Cave Austin Hotel

Booking by phone1-(512)-483-5900.  Ask for In-House Reservations and then refer to the Service Excellence Training Group Rate.

Booking onlineClick on your class dates below to book your hotel room online.

Address:  12525 Bee Cave Parkway, Bee Cave, TX 78738

Rates: $139-$149 per night

This hotel offers:

  • Located in the Hill Country Galleria within walking distance to shopping, entertainment, and dining.
  • Complimentary shuttle within a 5-mile radius of the hotel
  • Complimentary Overnight Self-Parking
  • Complimentary High-Speed Wireless Internet Access
  • Rooftop lounge and Bar, the Meridian 98.  Happy hour 4-6pm.
  • On-Site Convenience Store
  • Outdoor heated pool and Sun Deck 
  • 24-hour Fitness Center
  • 24-hour Business Center
  • 2.3 mile Hike and Bike Trail
  • Monday thru Friday Continental Breakfast $12
  • Saturday and Sunday Breakfast Buffet $15


3.  Training Facility:  Sonesta Bee Cave Austin Hotel

Classrooms are on the main floor of our host hotel, the Sonesta Bee Cave Austin Hotel.

Address12525 Bee Cave Parkway, Bee Cave, TX 78738


4.  Transportation

We strongly recommend renting a car to get you to the hotel/training center and back to the airport.

Austin has Lyft and Uber services, taxis, and SuperShuttles if you prefer to not rent a car.


5.  When will this program start and end?

Start and Stop times:

Tech and Sales Series:  Monday 8:00 am start.  Ends on Wednesday by 12:00 pm.

  • Plan your return for flights that are after 3 pm.

CSR, Manager, and Owner Series:  Thursday 8:00 am start.  Ends on Friday by 4:00 pm.

  • Plan your return for flights that are after 7 pm.


6.  The DISC Advanced Personality Profile

This profile is a core component of the training program, and must be completed prior to class.

The test has 3 parts. Please be sure to complete all 3 parts of the program.


If you have any questions, or need assistance making travel arrangements, please contact Shannon at 512-644-6745 or [email protected]

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Trusted By

142 Cimarron Park Loop, Ste E, Buda, TX 78610
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