Steve Egner Testimonial

What big idea will you and your team take away from this Training Series:

“I will be printing posters and laminating postcard sized copies of PRESSPLAY, MAGIE,  and prescriptions pyramid as “helps” for my techs.”

submitted in class – 3/20/13

Steve Egner is an owner for a Plumbing Independent Contracting Company called Steve’s Plumbing located in Edmonds, WA.  Steve Egner was kind enough to provide the wonderful video testimonial from above about  his experience at one of Service Excellence Training’s classroom training events. Having a training that boosts technicians confidence and skill in the field is a vitally important aspect of a successful independent contracting company.  That type of training is exactly what owner, Steve Egner, felt that he and his technicians got from there experience at this training series.  This is what he had to say about his experience as an owner,

“I just attend the Service Excellence Training for technician and I monitored it, as an owner, and I intend to send all of my technicians to the class in the future.  It is a mind opening and broadening experience for technicians.  I know it is material they will take back and use immediately.  I don’t see the cost as any type of deterrent; I know I will get that back in the first month from every technician in attendance.  Thank you Todd, thank you Terry, thank you Stacy!

 

Here at Service Excellence Training, we love hearing excitement and motivation from our owners, like Steve.  The entire Service Excellence Training team is devoted to helping you and your team turn your learning into earning!

Steve Egner also provided the Service Excellence Training team with insightful written answers about his experience at our training event.  These statements will explain the big idea that Steve will take with him from the training series, the aspect that he liked most about the training series, and they will answer why he believes that other HVAC, plumbing, and electrical independent contractors should use Service Excellence Training to train their team and what big ideas as well as enticing aspects other independent contractors will get from attending, one of Service Excellence Training’s classroom training events:

What big idea will you and your team take away from this Training Series:

“I will be printing posters and laminating postcard sized copies of PRESSPLAY, MAGIE,  and prescriptions pyramid as “helps” for my techs.”

What did you like most about this Training Series:

“Personality profiles, and specific outlines for technicians to follow as they approach each client.”