Scott Peters, HVAC Manager, speaks on training making a difference in his company

By Todd Liles Scott Peters, HVAC Manager, speaks on training making a difference in his company
What big idea will you and your team take from this training series:

“Picture Book Pricing”

Submitted in class – May 23, 2012


Scott Peters is a manager for an HVAC Independent Contracting Company called Petrie’s One Hour located in Cookeville, TN.  Scott Peters was kind enough to provide the video testimonial from above about his experience as a manager at Service Excellence Training’s classroom training event.  As all great managers know, it is important to feel a special connection and respect for your trainer in order to get the most out of your team’s training.  Scott has known trainer, Terry Barrett of the Service Excellence Training team, for several years and this is what he had to say after his experience at the training series, “Having known Terry now for 4 years, I can’t tell you the difference it has made in our lives and our company.  As a trainer and as a motivator—he is just an awesome guy.”

Here at Service Excellence Training, we love making those special and life-long connections with our independent contractors.  We love devoting our time, energy, and training to teaching our independent contracting and their teams how to turn their learning into earning!

Scott Peters also provided the Service Excellence Training team with some wonderful written answers about his experience as a manager at the training series.  These statements will explain the big idea that Scott will take from this training series, the aspect that he liked most about this training series, and they will answer the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training.

What big idea will you and your team take from this training series:

“Picture Book Pricing”

What did you like most about this training series:

“Benefits of what was discussed coming from someone who has been there and done it.”

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