“Understanding profiles that everyone falls under and how to effectively communicate with everyone.”
submitted in class – 05/07/14
Richard McCain is a technician for an Independent HVAC Company called Pine Heating & Air located in Pine Island, MN. Richard was kind enough to provide the wonderful video testimonial from above about his experience at one of Service Excellence Training’s classroom training events. Having a training that boosts sales confidence and skill in the field is a vitally important aspect of a successful independent contracting company. That type of training is exactly what tech, Richard McCain, felt that he got from his experience at this training series. This is what he had to say about his experience as a tech,
“I feel more confident walking into the customer’s home!”
Here at Service Excellence Training, we love hearing excitement and motivation from our techs, like Richard. The entire Service Excellence Training team is devoted to helping you and your team turn your learning into earning! Richard McCain also provided the Service Excellence Training team with insightful written answers about his experience at our training event.
These statements will explain the big idea that Richard will take with him from the training series, the aspect that he liked most about the training series, and they will answer why he believes that other HVAC, plumbing, and electrical independent contractors should use Service Excellence Training to train their team and what big ideas as well as enticing aspects other independent contractors will get from attending, one of Service Excellence Training’s classroom training events:
“Understanding profiles that everyone falls under and how to effectively communicate with everyone.“
“Learning various techniques to achieve the result.“
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