Randy Raines Testimonials

By Todd Liles Randy Raines Testimonials
What big idea will you and your team take from this training series:

“Goal Setting Revisions.”


Submitted in class – 10/24/12

Randy Raines is a Service Manager of an HVAC Independent Contracting Company called AirNow Heating & Cooling located in Millbrook, AL. Randy Raines provided the Service Excellence Training team with a wonderful testimonial about his experience at Service Excellence Training’s classroom training event.  As managers like Randy know, it takes excellent training, goal-setting, and motivation to truly standout in the HVAC, plumbing, or electrical industries.  The independent contractors that grow sales, service, and retention are those that base their independent contracting company around service excellence.  After Randy Raines’s experience at the training series, he said ” If you are serious about becoming the best you can be in this industry then I highly recommend this class.”  Here at Service Excellence Training, we aim for every independent contractor to say the same about their training experience.  The Service Excellence Training team works to turn every independent contractor’s learning into earning!

Randy Raines also provided the Service Excellence Training team with some wonderful written answers.  These statements tell about the big idea that Randy took from this training series, the aspect that he liked most, and these statements answer the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training.

What big idea will you and your team take from this training series:

“Goal Setting Revisions.”

What did you like most about this training series:

“Never a dull moment.”

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Success Stories

We have been with Service Excellence Training since 2015 and believe it is an integral part (training, coaching, mentoring) to our overall business model.

-Judy Mueller-Hyde, Director of Operations
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