Michael Curles Testimonials

By Todd Liles Michael Curles Testimonials
What big idea will you and your team take with you from this training series:

“Club sales, goals”


Submitted in class – 10/24/12

Michael Curles is technician for an HVAC Independent Contracting Company called Harrell King Heating & Cooling located in Bainbridge, GA.  Michael Curles provided the Service Excellence Training team with a great testimonial about his experience at Service Excellence Training’s classroom training event.  As all great technicians can vouch, when training hits the nail on the head it can be inspiring, life-altering, and motivational.  That is exactly how HVAC technician Michael Curles described his experience at the training series.  Michael explained to the Service Excellence Training team, “I highly recommend Terry’s class. If you sit down and take the time, it will actually change your life.”  This is the type of motivation that we desire all of our HVAC, plumbing, and electrical managers, technicians, CSRs, and dispatchers to have after attending our training series because here at Service Excellence Training, we strive to turn your learning into earning.

Michael Curles also explained some of the great new skills and information that he picked up at the training series.  He said,  “You open up and help others.  You learn about respect.”  What great life-skills to have with you when growing sales and service inside you independent contracting company as well as learning to effectively talk one-on-one with new clients to build rapport!

Michael provided the Service Excellence Training team with some written answers about his experience at the training series.  These statements explain the big idea that Michael will take with him from this training series, the aspect that he liked most, and these statements will answer the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training.

What big idea will you and your team take with you from this training series:

“Club sales, goals”

What did you like most about this training series:

“Role Playing and time spent going over material.”

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Success Stories

We have been with Service Excellence Training since 2015 and believe it is an integral part (training, coaching, mentoring) to our overall business model.

-Judy Mueller-Hyde, Director of Operations
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