Larry Riggins Testimonial

By Todd Liles Larry Riggins Testimonial
What big idea will you and your team take from this training series:

“Implement and practice Service Tech introduction and evaluation process.”


Submitted in class – 12/5/12

Larry Riggins is the Vice President of a Home Energy Service Company called Washington Energy Services located in Seattle, WA.  He provides the Service Excellence Training team with a wonderful video testimonial about his experience at Service Excellence Training’s classroom training event. Growing both the sales and service aspects of an Home Energy, HVAC, plumbing, or electrical independent contracting company is important to overall growth and success. Larry Riggins with thoroughly pleased with Terry Barrett’s ability to train on improving the service department of an service company, growing add-on sales, and delivering better customer satisfactions skills.

Larry Riggins and his technicians are excited to go back to their independent contracting company with many new training tools including, “delivering a better relationship between their company and customers.”  Here at Service Excellence Training, we can’t wait for you and your team to attend one of our training events and say what, independent contractor, Larry Riggins said at the end of his experience, “it was more than well worth my time!”

In the written statements below, Larry Riggins eloquently answers the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training.  In these statements, he also explain what big idea he and his team will take from their experience at the training series as well as what they liked most about their training experience.

What big idea will you and your team take from this training series:

“Implement and practice Service Tech introduction and evaluation process.”

What did you like most about this training series:

“Direct examples that work supported with scripts, role play, and infront of the customer.”

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Success Stories

We have been with Service Excellence Training since 2015 and believe it is an integral part (training, coaching, mentoring) to our overall business model.

-Judy Mueller-Hyde, Director of Operations
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