Sales Technicians and Client Personality Types

By Todd Liles Sales Technicians and Client Personality Types

Having the ability to effectively present a sale or service opportunity to clients with differing personality types is a vital skill for all technicians working in an HVAC, plumbing or electrical independent contracting company. When technicians understand that appealing to a client depends firstly upon how they like to naturally receive information during a sale or service presentation then sales technicians or service technicians can achieve success when making a sale and relating to a client.  Success during sales requires this type of critical thinking about personality types because it is a technician’s responsibility to make the sale process comfortable for the client.

In this short video clip, Jonathan Young gives advice on using transitions within a sales presentation that can effectively engage clients with different personality types.  When technicians inside an HVAC, plumbing or electrical independent contracting company are trained on how to use these types of transitions, accompanied by proper body language then it allows clients to be treated in a way they are most comfortable as well as boost a technician’s potential for making a sale during a sales presentation.

Grow success inside your HVAC, plumbing, or electrical independent contracting company by making the understanding of client personality types during sales presentations a daily aspect inside your independent contracting company.  When leaders inside an HVAC, plumbing, or electrical independent contracting company devote training and time into exploring client personality types in sales situations then their technicians can have greater success making a sale and have greater independent contracting company success overall.  Here at Service Excellence Training, we love helping you and your HVAC, plumbing, or electrical independent contracting team turn learning into earning!

-Resource curated by Whitney Stewart of Service Excellence Training.

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Success Stories

We have been with Service Excellence Training since 2015 and believe it is an integral part (training, coaching, mentoring) to our overall business model.

-Judy Mueller-Hyde, Director of Operations
Hydes HVAC Company Logo

Trusted By

horizontal red and purpler plumbtite logo
142 Cimarron Park Loop, Ste E, Buda, TX 78610
Join our newsletter
© 2024 Service Excellence. All Rights Reserved
Website by Leadhub