This post addresses your questions that have been submitted on Facebook. Thank you for your submissions, and please continue to ask your great questions!
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Posted by Service Excellence Training, LLC on Monday, July 25, 2016
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Question #1: “How many options should be on your service agreement?”
Question #2: “How do you know when you should replace equipment?”
Question #3: “How do you know when it’s time to stop selling the install, and go for the repair?”
Question #4: “How do you convert the client that only uses you because of a home warranty?”
Question #5: “Is there such a thing as too many options?”
