Making it Through Summer

By Todd Liles Making it Through Summer

This video topic was voted on by our viewers. Todd Liles the CEO of Service Excellence Training discusses ways to make it through summer without experiencing burn out.

Here are some key factors for technicians in the field making summer harder.

  • Lack of quality food in our body
  • Hydration
  • Lack of sleep
  • Failing to focus on one call at a time

Managers, here are some tips to help your team stay sharp during the busy season.

  • Turnaround time: Allowing techs to come in a little late when they have worked late into the previous evening
  • Forced long weekend
  • Gatorade budget
  • Ice machine
  • Dispatch one call at a time

Working together as a team will help your company not only survive the summer but thrive during it.

If you would like our help growing your company and setting your team up for success contact us. One of our coaches will contact you to discuss your company.

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