Kerry Webb Toby Brodie

Kerry Webb and Toby Brodie are two of our new success coaches.  We are in the office working on a new class.  (Working title “The Business Series.)  DISCOVER OUR CLASSES HERE

Since I had them here, I decided to capture a Facebook Live Video with the two of them.  FOLLOW US HERE

Toby is going to show you why you shouldn’t sell the man in the mirror.

Kerry is going to show you how to “gamify” your results.

Don’t Sell The Man in the Mirror

by Toby Brodie

Not selling to the man in the mirror is so important.  You were probably raised with the saying

Do unto others as they do unto you.

That’s good advice for respecting folks.  Yet, there is better advice for persuading folks.

Everyone wants to be communicated to differently.

That’s why we teach you about the DISC personality profiles.  What we require as techs may be different than what our customers requires.   And, the service call is about the customer not us.

So sell to the person in front of you, not to the man in the mirror.

Want to learn more? – then watch the video and shoot me an email at [email protected] to continue the conversation.


“Gamify” Your Results

by Kerry Webb

In Texas we have a saying

The main difference between a man and a boy, is what he is willing to pay for his toys.

Men love adventure. We love to play…and we LOVE to compete.

Contractors complain their guys do not always behave the way they have been trained.

Do you ever have this challenge?   Want to learn how to change your guys’ behaviors?

I have found something that works great to get the behaviors you want!  And, you can hear about one of those tips in the video here on the page.

Want to learn more? – then watch the video and shoot me an email at [email protected] to get all the rules for the game.

Question:  What did you think about Toby and Kerry? Share your answer on , or .

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Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

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Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Success Stories

We have been with Service Excellence Training since 2015 and believe it is an integral part (training, coaching, mentoring) to our overall business model.

-Judy Mueller-Hyde, Director of Operations
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