As a communication company, we often show you ways to soften the blow of bad news.
“Mrs. Smith, I’ve found what is causing your challenge today . . . . “
Yet, you will not always have a repair or a replacement to discuss. Sometimes, you will have nothing to recommend to the client.
This is good news for the client, but may not feel great to your pocket book.
It’s important that you are skilled at delivering the good news as well. Post your best delivery of good news in the comments.
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A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.
Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.
Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!
We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.