Hottest Interviews of 2021

By Service Excellence Training Hottest Interviews of 2021
2021 interviews

Some of the most rewarding parts of Service Excellence are seeing our clients succeed and sharing our coaching process. We love to spread the message of radical transformation— both with clients and our coaches! So many businesses start out small or struggle throughout their lives, but with the right strategy, they can achieve success. Our coaches are dedicated to this philosophy and our clients certainly benefit from it. If you don’t believe us, take it from our very own coaches and clients in these top 5 interviews of 2021.

Top Interviews

steve & rachel egner

ONE: The FireStarter Podcast with Steve and Rachel Egner 

In this exclusive interview with the owners of Steve’s Plumbing, Todd Liles guides a conversation with two of the industry’s top firestarters.

chris elmore

TWO: Coach Ride Along Interview: Chris Elmore

We want you to get to know your coaches. In this interview, Chris Elmore sits down and talks about his unique approach to coaching and what he has learned over the years. 

coach ride along


THREE: Coach Ride Along Interview: Mark Bruckbauer 

Mark Bruckbauer is one of Service Excellence’s newest coaches. In this interview, get to know Mark and how he got involved with Service Excellence.

kerry webb

FOUR: Coach Ride Along Interview: Kerry Webb

Dr. Kerry Webb is a skilled coach and teacher but do you really know him as we do? Find out more about Kerry’s motivations in the Coach Ride Along interview.


FIVE: The FireStarter Podcast with Billy Bostick

In this episode of the FireStarter Podcast, your host, Todd Liles, interviews Billy Bostick of Pioneer Plumbing down in Houston, Texas. Learn and be inspired by Billy’sunquenchable drive for success in both his personal and business life.

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Success Stories

We have been with Service Excellence Training since 2015 and believe it is an integral part (training, coaching, mentoring) to our overall business model.

-Judy Mueller-Hyde, Director of Operations
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142 Cimarron Park Loop, Ste E, Buda, TX 78610
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