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A Story of Radical Transformation

By Serve Excellence Training January 25, 2021 A Story of Radical Transformation

In the home service industry, there are countless stories of hardship and self-determination. It’s not easy to start a business, and it takes a lot of power and fortitude to bring your business to life. Here’s a story about a friend of mine who perfectly exemplifies the radical transformation so many of our clients undergo.

Working Through Hardship

I met this friend of mine when he was starting his business and needed help closing sales for HVAC replacement systems. He came to our training in St. Louis for several days. Years later, he confided to me while we were visiting at a leadership conference in Mexico that he had been experiencing significant hardship during that first class in St. Louis. 

Unable to afford a hotel room, he slept in his car during the multi-day training. He grabbed extra cereal bars and other snacks from the provided breakfasts and lunches to eat for dinner and cleaned up in the bathroom every day. 

Igniting the Power Within

Sitting in an all-inclusive resort with my successful friend, I was astonished to hear that he had experienced such hardship. He had grown so much in only a few years! His story is one of radical transformation, perfectly exemplifying the sacrifices many entrepreneurs make to accomplish their business goals. He did what he had to for his business, and today his self-determination and willingness to learn have made him a successful business owner.

So many success stories begin in a place of hardship. I myself began Service Excellence with a number of them. When I started this company, my daughter was in the ICU fighting for her life, I was being sued by a multi-billion dollar corporation and all the expenses were quickly eating through my savings. With a combination of fortitude and faith, Service Excellence has grown into a company that helps other entrepreneurs defeat their own struggles.

What’s your story?

Experience has shown me that many successful entrepreneurs have a story of hardship, which is why we’re going to be sharing more stories in The Firestarters Podcast coming soon. Tune in to hear more stories of radical transformation and growth.

You may currently be experiencing a time of struggle and hardship. At Service Excellence, we’re committed to helping you in any way we can. Contact us today to learn about our training courses, memberships and our many free resources.

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Success Stories

We have been with Service Excellence Training since 2015 and believe it is an integral part (training, coaching, mentoring) to our overall business model.

-Judy Mueller-Hyde, Director of Operations
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