Event Registration

PRESS PLAY for Sales April 24th-26th, 2017

Early Bird Specials - Ends this Friday!!!

Save $329.55 with the Early Bird Special

Only 5 Seats Remaining!!


 Fixing the Problems of Poor Sales

As a Salesperson, you understand the importance of closing the sale!  When you don't close a sale, someone other person is going to step in and take your commissions!  Often times, this is after you have done an expert job at educating the client.  In a way, your knowledge was used to help the competition!

I have never met one person that is happy with low results, and is on performance based pay.

Have you stopped to imagine how much better your life would be if you closed just 20% more of the calls you missed?

20% more closed calls means an extra $20,000 in personal commissions for most HVAC and Plumbing Sales Professionals!

Sales SeriesThe Answer to Your Pay Raise is HERE!

If I told you there was a guaranteed way to make more money, on the same number of calls, you would be interested, wouldn't you?

That is exactly what you will learn how to do in The PRESS PLAY for SALES Training Series!

I (Todd Liles) have personally trained thousands of Sales Professionals to Sales Success.  My sales training partner (Thomas Dougherty) has done the same.  More over, we do it everyday.  We clocked in over a 10,000 hours of real sales training.  We have helped the companies that work achieve millions in increased sales.

We Increase All Sales Numbers:

  • REPLACEMENT Average Tickets
  • REPLACEMENT Closing Percentages
  • BIG Add-On Opportunities
This is the most powerful and transformational SALES experience for your Plumbers, HVAC Techs and Electricians.
Give us 3 days, and we will give you a highly productive sales machine.

This program SOLD OUT the last two events, because.... IT WORKS!


 

Register

DAY 1 - WHAT YOU’LL LEARN

Laying the Foundation

  • The foundation of Sales must be strong to support a big future. You receive a solid foundation built on proven principles.
  • This lesson lays a solid foundation built on proven principles.

Winning With Personality Types

Knowing How to Control Personalities Starts with Knowing the Personality Styles.DISC and Advanced Insights

  • You will learn exactly what it is that motivates people to take action.
  • You will learn the driving force behind the DISC personal-DISC and Values assessment prior to attending the program. These assessments will be completely unpacked in a 67 page report.
  • You will use this report to understand how you can improve your communications, overcome objections, and boost sales!

Preparing for the Call

  • This lesson explains exactly how to get yourself mentally and emotionally ready to win! You will learn how to prepare in a way that produces results.

Relationship Building

Common Ground

  • All relationships are about common ground. You will learn how to find the common ground subjects that will allow you to build a powerful relationship with any client.
  • This is a powerful lesson that removes the obstacle “They did not like me.”

Evaluating Through Questions

Knowing How to Ask the Questions That Get You the Answers You Want

  • Did you know that the ability to ask the right questions is the most important part of the entire sales process?
  • You will learn how to build your presentation based on the client’s answers.

DAY 2 - WHAT YOU’LL LEARN

Settling Anxieties

Credibility

  • The client is thinking “Can design a system that will handle our needs?”
  • You will learn how to make them think “I won’t use anyone else!”

Price

  • You will learn how to address the client’s fears about price, and overcome any price objections.

System Design

Proving Your Recommendation Through an Undeniable Method

  • If the client doesn’t believe your findings are correct, you will never win his business.
  • You will learn how to get absolute confirmation from the client.

Presenting Prescriptions

Amplifying the “Yeses” in Your Presentation

  • Getting a “Yes” is all about building value that is greater than the price concerns.
  • This lesson is for anyone who has ever been told: “You are too expensive!”

Mastering Your Presentation

  • Todd Liles will take you through every step in mastering the use of a Professional Presentation
  • You will also receive access to the Design Guide that you can customize for your company! This is included with your class!

FREE DESIGN GUIDE CUSTOMIZABLE FOR YOUR COMPANY!

The Design Guide

We are proud to provide the training for Abacus Plumbing and Air Conditioning, and to have created their "Comfort System Design Guide."

DAY 3 - WHAT YOU’LL LEARN

Overcoming Objections

Eliminate the “No’s” From Your Life

  • Objections occur on every call. Unfortunately, most salespeople don’t know how to professionally work through the objection.
  • You will learn how to use the objection to create the close.

Closing

Boosting the Replacement Ticket

  • There are techniques that you will master that have proven effectiveness for increasing your current average ticket.
  • You will return home with POWERFUL CLOSES that WORK!

The Options CLOSE

  • You will learn how to use the Options Close to create a desire for your recommendations.
  • You will learn how to perform the "A,B,C" approach to closing.

Creating Desire for Large Ticket Items

Add-ons Boost Sales

  • You will learn the secrets to creating large replacement tickets through the power of add-ons.

How do I register for this program?

You can do that now by clicking the register button below:

Register
Register by phone:  512-333-4133.  You can also call our office and we will personally handle the registration process for you over the phone.

 

What is the investment for the program?

New Students – $2,197 per new student.

Managers – $1,097 per manager.  Managers have the special privilege of attending with their people at 50% off the retail total.

Returning Students – $549 per returning student. Students returning to the same class can attend at  75% off the retail total.   To register a returning student, simply email [email protected] with the following information:  1.  Name of student, 2.  Class they would like to attend.

 


Money Back GauranteeThis Program is backed by our 100% Money Back Guarantee.

"I have given money back to 1 person out of the thousands that have been trained at Service Excellence Training.  Our teachings produce huge results, but we are not for everyone.  If at the end of this training, you do not believe the the information shared with you will produce a profitable return, then we will give 100% of your Money Back." - Todd Liles, CEO of Service Excellence Training.

 


FREQUENTLY ASKED QUESTIONS

What if I can’t afford the program?

You may consider accessing our free blogs and short videos online. You can also have us deliver the material in a pay as you go method by utilizing our Live Online Training Services.

How do I know if this program is right for me or my company?

If you are a TECHNICIAN or SALESPERSON who is looking to take his/her career to the next level!

Will I have to purchase additional resources or materials outside of the registration fee?

No. Part of the value of this event is that we include the materials that you will need. We also offer a Sales Presentation System at no extra charge. You will bring back not only the blueprint of success, but you will bring back a ready to modify sales presentation book, completely customizable for your company.

Where will this program be held?

The program is in Austin, TX.  If you are flying, you will fly into the Austin International Airport.  The class is held at our training facility at the LifeAustin Campus.  1. Lodging is not provided.  2. Renting a car is recommended.  We will aid in transportation from the local hotel to the training facility for those that do not rent a car.

Hotel Information? - Sonesta Bee Cave Austin - NEW LOCATION

This location is in the heart of Texas Hill Country in beautiful Bee Caves, Texas.  The hotel is built in the center of a large shopping center with walking access to Movies, Entertainment, and Restaurants.

Service Excellence Training - corporate rate $139 

Tel: 512.483.5900 

Address:  12525 Bee Cave Parkway Bee Cave, TX78738, United States

When will this program start and end?

Monday through Wednesday:  8:00 am start.  Ends Wednesday by 12:00 pm.

*Note, during that same week the Tech Class and Manager Class will also be taught.

**Click here for Tech Class Details**

Price: New Student $2,197.00

Date: April 24, 2017

Available Spaces: 0

PRESS PLAY for Techs April 24th-26th, 2017

Early Bird Specials - End this Friday!!

Save $329.55 with the Early Bird Special

Only 2 Seats Remaining!!


Helping Techs Reach Their Full Potential

Are you are Service Tech that has watched others reach big numbers, and wondered "How are they doing that?"  Perhaps you manage service techs that you know have greater potential.

Imagine how much more you, and your team could make if you sold MORE of your CURRENT service calls, and did so at a HIGHER average ticket?

That's how you add sales without spending more on marketing!

If you increased your closing percentage on service calls by 15% and increased your average ticket by $100, that equates to over $63,750 in additional revenue in a year.

How much could that add to the bottom line, and to the well being of you and your team?

If this sounds too good to be true, it isn't. We have trained thousands to do this everyday in the field.

Just Check out these results:

Steve Plumbing Numbers

We Increase All Service Numbers:

  • Service agreements
  • REPLACEMENT leads
  • Add-On Opportunities
This is the most powerful and transformational learning experience for your Plumbers, HVAC Techs and Electricians.
Give us 3 days, and we will give you a highly producing service technician.

This is our most requested course for a reason.... IT WORKS!


Register

DAY 1 - WHAT YOU’LL LEARN

Laying the Foundation

  • Technicians thrive when they can see their future in your business.
  • This lesson cast the vision as to what it means to be a vital part of the team.

Controlling Personality Types

Knowing How to Control Personalities Starts with Knowing the Personality Styles.DISC and Advanced Insights

  • You will learn exactly what it is that motivates people to take action.
  • You will learn the driving force behind the DISC personal-DISC and Values assessment prior to attending the program. These assessments will be completely unpacked in a 67 page report.
  • You will use this report to understand how you can improve your communications, overcome objections, and boost sales!

Preparing for the Call

  • This lesson explains exactly how to get yourself mentally and emotionally ready to win! You will learn how to prepare in a way that produces results.

Relationship Building

Common Ground

  • All relationships are about common ground. You will learn how to find the common ground subjects that will allow you to build a powerful relationship with any client.
  • This is a powerful lesson that removes the obstacle “They did not like me.”

Evaluating Through Questions

Knowing How to Ask the Questions That Get You the Answers You Want

  • Did you know that the ability to ask the right questions is the most important part of the entire service process?
  • You will learn how to build your presentation based on the client’s answers.

DAY 2 - WHAT YOU’LL LEARN

Settling Anxieties

Credibility

  • The client is thinking “Can he fix this?”
  • You will learn how to make them think “I won’t use anyone else!”

Price

  • You will learn how to address the client’s fears about price, and overcome any price objections.

System Diagnostic

Proving Your Recommendation Through an Undeniable Method

  • If the client doesn’t believe your findings are correct, you will never win his business.
  • You will learn how to get absolute confirmation from the client.

Presenting Prescriptions

Amplifying the “Yeses” in Your Presentation

  • Getting a “Yes” is all about building value that is greater than the price concerns.
  • This lesson is for anyone who has ever been told: “You are too expensive!”

Mastering Flat Rate Pricing

  • Terry Barrett will take you through every step in mastering the use of a Flat Rate Pricing System.
  • You will also receive access to the Visual Price Guide that is included with your class!

FREE VISUAL PRICE GUIDE CUSTOMIZED FOR YOUR COMPANY!

The Options Guide

DAY 3 - WHAT YOU’LL LEARN

Overcoming Objections

Eliminate the “No’s” From Your Life

  • Objections occur on every call. Unfortunately, most technicians don’t know how to professionally work through the objection.
  • You will learn how to use the objection to create the close.

Closing

Boosting the Service Ticket

  • There are 3 techniques that you will master that has proven effectiveness for increasing your current average ticket.

The Options CLOSE

  • You will learn how to use the Options Close to create a desire for your recommendations.
  • You will also receive a fully customizable Options Form that you can use in your company.

Service Agreements

Service Agreements are the Life Force of Your Future Success

  • You can not guarantee repeat business without a long term commitment from your client.
  • You will learn how Terry Barrett successfully implemented a greater than 60% agreement conversion in his company and the companies of our clients.

Creating Leads for Large Ticket Items

Replacement Sales are Critical

  • The Technician Lead is the highest impact revenue generator inside your business.
  • You will learn how to convert +50% of your opportunities in an ethical manner.  *Terry's guys are converting 80% company wide!

Add-ons Boost Sales

  • You will learn the secrets to setting leads for large ticket add-ons that sell.

How do I register for this program?

You can do that now by clicking the register button below:

Register
Register by phone:  512-333-4133.  You can also call our office and we will personally handle the registration process for you over the phone.

 

What is the investment for the program?

New Students – $2,197 per new student.

Managers – $1,097 per manager.  Managers have the special privilege of attending with their people at 50% off the retail total.

Returning Students – $549 per returning student. Students returning to the same class can attend at  75% off the retail total.   To register a returning student, simply email [email protected] with the following information:  1.  Name of student, 2.  Class they would like to attend.

 


Money Back Gaurantee

This Program is backed by our 100% Money Back Guarantee.

"I have given money back to 1 person out of the thousands that have been trained at Service Excellence Training.  Our teachings produce huge results, but we are not for everyone.  If at the end of this training, you do not believe the the information shared with you will produce a profitable return, then we will give 100% of your Money Back." - Todd Liles, CEO of Service Excellence Training.

 


FREQUENTLY ASKED QUESTIONS

What if I can’t afford the program?

You may consider accessing our free blogs and short videos online. You can also have us deliver the material in a pay as you go method by utilizing our Live Online Training Services.

How do I know if this program is right for me or my company?

If you are a TECHNICIAN who is looking to build his future, this is for you!

Will I have to purchase additional resources or materials outside of the registration fee?

No. Part of the value of this event is that we include the materials that you will need. We also offer a Pricing System at no extra charge. You will bring back not only the blueprint of success, but you will bring back a fully built , ready to go, completely customizable pricing guide for your company.

Where will this program be held?

The program is in Austin, TX.  If you are flying, you will fly into the Austin International Airport.  The class is held at our training facility at the LifeAustin Campus.  1. Lodging is not provided.  2. Renting a car is recommended.  We will aid in transportation from the local hotel to the training facility for those that do not rent a car.

Hotel Information? - Sonesta Bee Cave Austin - NEW LOCATION

We have changed hotel locations for lodging in 2016!  This new location is in the heart of Texas Hill Country in beautiful Bee Caves, Texas.  The hotel is built in the center of a large shopping center with walking access to Movies, Entertainment, and Restaurants.

Service Excellence Training - corporate rate $139 

Tel: 512.483.5900 

Address:  12525 Bee Cave Parkway Bee Cave, TX78738, United States

When will this program start and end?

Monday through Wednesday:  8:00 am start.  Ends Wednesday by 12:00 pm.

*Note, during that same week the Sales and Manager Class will also be taught.

**Click here for Sales Class Details**

Price: New Student $2,197.00

Date: April 24, 2017

Available Spaces: 0