LIVE Q&A: Service Agreements, Repair, Replace, and Converting Clients

your questions from Facebook

This post addresses your questions that have been submitted on Facebook. Thank you for your submissions, and please continue to ask your great questions!

Live Q&ALive Q&A. Discover more here >> www.servextra.com <<

Posted by Service Excellence Training, LLC on Monday, July 25, 2016

What question would you like to have answered in a live video?

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How to Use Facebook Live Video to Get More Clients

a MARKETING Training Session

Facebook Live Video is new and it’s hot! Be the first in your market to master this new marketing tool to grow your company.

Get the handouts sent to your email. COMPLETE THE FORM BELOW

You will learn how to the do following:

1. Launching a Live Video from your Phone or Tablet
2. Preparing for a Great Live Video
3. Attracting the Most Viewers During and After the Live Video
4. Converting Viewers into Clients

LIVE VIDEO: PRESENTING OPTIONS, SERVICE AGREEMENTS, AND LEADS

a facebook live training video

In this Live Video I cover the following topics:

1. The Power of Options
2. Service Agreements
3. Leads, and
4. Being “Too Pushy.”

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Live Video: Options, Service Agreements, and Leads

In this Live Video:
1. The Power of Options
2. Service Agreements
3. Leads, and
4. Being "Too Pushy."

Posted by Service Excellence Training, LLC on Monday, July 11, 2016

WEBINAR – Get More Clients With Facebook Live Video

be the first to master this powerful client generator

ENTER NAME AND EMAIL BELOW


Facebook Live Video is here, and it is powerful. Tuesday (July 12th – 11AM CST) Joe Person and Todd Liles will show you how to use Live Video to get more clients for your business.

You will learn how to the do following:

1. Launching a Live Video from your Phone or Tablet
2. Preparing for a Great Live Video
3. Attracting the Most Viewers During and After the Live Video
4. Converting Viewers into Clients

Facebook Live Video is new and it’s hot! Be the first in your market to master this new marketing tool to grow your company.

LIVE this July 12th – 11AM CST

ENTER NAME AND EMAIL BELOW

THE VALUE OF THE LIVE FACEBOOK VIDEO PLATFORM

and what to do when it doesn't go as planned

Facebook is doing a great job with their Live video platform. It’s an amazing tool that can help you and your company get your message across.   The team at Air Now is utilizing live video feeds during their hvac service calls and their air conditioning installations to demonstrate their process.

It’s great for at least 3 reasons:

#1 – it’s real!   It gives homeowners a chance to see what happens in real life.

#2 – it builds value. The greatest value is that of authenticity. There’s no denying the authenticity of live video feeds.

#3 – it shows character. In this video, you can see the character of not only Terry but his team members. This is demonstrated especially when Terry walks into the living room to find that an installer had stepped through the attic. This wasn’t planned, and it shows how Terry and his team respond when under pressure.

In this video, Terry Barrett shows you how to do a live video feed on an actual air conditioning install.

Question:  Would your client react the same? Would you handle this the way Terry did?

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PS: The man in the video is Terry Barrett. He is our Tech Series Trainer for the PRESS PLAY in Austin, TX. >>http://www.servextra.com/training/classroom/ <<

WHY YOU CRASH AFTER A BIG WIN

And 3 Ways To Always Stay On-top

Have you ever notice how athletes crash after a big win? Think about Michael Jordan in 1993. He was at the height of his career. He had three NBA championships, an Olympic gold medal, and was making hundreds of millions of dollars in basketball and endorsements. And at the age of 30, he decided it was time to retire and hang up his shoes.

WHY YOU CRASH AFTER A BIG WIN

Actually, he traded in his Air Jordan’s for a pair of baseball cleats. He walked away from an amazing career, and decided to start over with baseball. BASEBALL!

Why did Michael Jordan walk away from a successful career?

You are probably not a professional athlete. You are a professional in your chosen field. Just because you’re not an athlete doesn’t mean you don’t share something in common with Michael Jordan. You may be close to a big crash, just like Michael was in 93.

A hack electrician job

There is a real difference between a professional electrician and a hack.

A Professional Electrician

  • Never compromises System and Client Safety.
  • Completes his work to Code Standards or better.
  • Is proud of his work.
  • Is paid what he is worth.

A Hack Electrician

  • Doesn’t care about the Safety or Heath of his customer.
  • Doesn’t with standards.
  • Thinks work is a pain, not a point of pride.
  • Is paid far too much for the danger he creates.

At Service Excellence Training, we focus on communication training.  We are proud to teach the best professionals in all the trades.  Our great list of clients:  electricians, hvac techs, and plumbers are real professionals.  They would never do this type of hack work.

Find out more about our communication and sales classes here:  Classroom Training for HVAC Techs, Electricians, Plumbers, and Professional Comfort Advisors.

*This terrible example of a tapped power supply was brought to you by Ronald Potts. He gave me the pic, he did not do this work.