My #1 Rule for the Christmas Objection

Answering a user submitted request

Christmas is fast on its way, and that means one thing for the Service Tech – CHRISTMAS OBJECTIONS!

My #1 Rule for the Christmas Objection

Smart managers are addressing this concern early, and seeking resources to help their guys.

Mick Morgan of Brother’s Heating, Cooling and Plumbing of Colorado is one of those managers.  Here’s a request that he submitted via email:

How to work through setbacks – video

discovering the value in the frustration

I’m going through some setbacks right now.  3 injuries are causing limitations in my personal goals for health.  This is really frustrating for me. I have worked all year to accomplish some big health goals, and now that I’m close, I get injured.  Has this ever happened to you?

how to work through setbacks

Maybe this has happened in your business, or finances, or family.

It is really easy to let frustration overtake you, and become depressed.  However, I want to share something important with you – This is just a season in life, and it will pass!

Soon, you will be back on your quest of personal and professional growth.

There is also an abundance of value in setbacks, if you know how to discover the value.  Here are a few of the lessons that setbacks are teaching me in this season of life.

Question:  What setbacks are you working through?  What lessons have your learned?  Please comment and share on  and .

How to maximize your positive feedback during training

4 simple techniques to boost positivity during training

You may be developing your internal training program, and that means a lot of great things are about to happen:  clarifying procedures, increasing results, connecting on purpose, and boosting confidence.  But it also means you are about to get hit with a big challenge!

Maximize positive Feedback in Training

Do you know one of the biggest challenges facing service companies during training?  Keeping the feedback positive!

You know exactly what I’m talking about here.  It’s the challenge of staying positive when you see plenty of things going wrong during training.   

Vision starts with an idea – training video

the power of casting vision

Most people think that real power comes from knowledge, but that’s not true.  Knowledge is the place between an idea and the implementation of that idea.

Casting Vision

A powerful idea can change the world.

Powerful leaders take the time to think.  They develop their ideas into the visions that change lives and communities.

I’m going to share with you in this short video how you can develop your powerful ideas into visions.

Management Lesson Video – shot LIVE from our PRESS PLAY Training event for Managers.

Question:  What powerful idea do you need to turn into a vision?  Please comment and share on  and .

Donuts and Sales – training video

the power of scarcity in sales

There is a donut truck in Austin that charges $8.50 for a donut.  The crazy thing is, they are always busy and they always sell out.

Donuts and Sales - Training Video

If you wait you lose!  That should be the moto for Gordo’s Donuts.  I wish I had not waited so long to get in line, because I missed out.

“I’m sorry Willa!  The lady in front of me got the last donut.”

Of course, there is a sales lesson to be learned from this experience.  I’m going to share it with you in this short training video.

Sales Lesson Video – shot LIVE from our PRESS PLAY Training event for HVAC Techs, Plumbers, and Electricians.

Question:  When have you learned a sales lesson from an unexpected teacher?  Please comment and share on  and .

Make more money and get out of debt

debt to financial freedom - part 3

This is the last part in the Debt to Financial Freedom post.  You were with me in part 1 when I figured out the problem with debt.  Then you were with me in part 2 when I unpacked the 7 keys to controlling your debt. 

Make more money and get out of debt

In this post, you will get the system that I use to make more money, but before I do, I want to show you a few more money mistakes that I made before debt freedom occurred.  

Why do I want to show you these?  For the following reasons:

  1. I’m human.  I have found that learning from other humans is important.  I am not a financial superman.
  2. To stress the importance of making sufficient money.  Some mistakes are only survivable if you are making enough money to cover the cost of the mistake; or have the money saved.

7 keys to controlling your debt

debt to financial freedom - part 2

In the first part of this series, I highlighted the financial mistakes that I made as a young man right out of college.  Within 6 months I racked up a total of $45,724 in debt.  It was these mistakes that led me to implementing my Debt Survival Plan.  

Taking control of debt

In this post, I’m going to go over the basics of my Debt Survival Plan:

  1. Make more money!
  2. Take control of debt.