Episode 26 – The Best and Worst ways to handle stress

Today’s Show is about how the best and worst ways to handle stress.  As a service contractor, whether you are the owner or a service tech, you deal with stress daily.  This show will provide you with some of the best ways to handle your stress.

#26 - The Best and Worst ways to handle stress

Here are some interesting, and scary facts, about stress as found on WebMD.com

43% percent of all adults suffer adverse health effects from stress.

⁃ 75% to 90% of all doctor’s office visits are for stress-related ailments and complaints.

⁃ Stress can play a part in problems such as headaches, high blood pressure, heart problems, diabetes, skin conditions, asthma, arthritis, depression, and anxiety.

⁃ The lifetime prevalence of an emotional disorder is more than 50%, often due to chronic, untreated stress reactions.


7 training program mistakes, and how to fix them

A classic mistake is to build a training program around the desires of the coach, not the needs of the techs.  This happens daily in the hvac and plumbing world, and it is a mistake.  The training program you build should be done with the specific needs of the hvac technician or plumber in mind.

7 training program mistakes, and how to fix them

I understand you may desire to increase the average ticket of your tech.  That makes sense, and an increase is good for everyone.  The issue is, “How do you program to get that increase?”

The wrong training program will actually make your averages fall, not rise.

I was reminded of this in one of my recent CrossFit classes.  I heard a coach say the following in the middle of a program:

I hate this deload sh*t!  It’s too chill for me.  I need to get pumped up.

A hero and a lesson

I expected to only buy desserts in the pie shop, but I met a hero and learned a very powerful lesson. 

A hero and a lesson

“Your daughter is beautiful.”  A man standing at the counter said that with a pleasant smile.

“Thank you!  That’s so nice,” said Shannon.

Willa smiled sheepishly.  She always blushes from a compliment.

I looked up to see a tall handsome hispanic gentleman.  He was bouncing his 5 month old son in his arms.  His son had big brown eyes, and they were shaped like almonds.  He was handsome just like his dad.

“Wow, how old is your boy?” he asked.

“He’s 5 months old.  And what about your son?” asked Shannon.

“He’s 5 months too!” he replied.

Shannon and he exchanged pleasantries about the boys for the next few moments.  Then they talked about the girls. Then about other things like hair and heartburn; and how one child is like momma, and the other is like daddy.

Going for another bite of pie, I looked at my fork. In that moment, I noticed his legs.

5 critical sales lessons learned by keeping your word

Sales lessons are learned in many ways.  Sometimes they come at a cost, sometimes they are free.  On Monday,  I had the opportunity to fill our sales training class that starts November 10th-12th.  Oh, and I really wanted to fill the program.  I love it when any of our programs sell out.   But, I couldn’t do it.  I had to say “no.”

5 critical sales lessons learned by keeping your word

Not only did I say “no” to filling the sales training class, but I said “no” to over selling it by an extra student in the program!

Why would you say “no” to another student?

Episode #25 – How to use baby steps to hit your goals

Today’s Show is about how to use baby steps to hit your goals.  Goals can motivate, or crush your people.  

#25 How to use baby steps to hit your goals

In this episode, you will learn how to use “baby step” to make significant and lasting gains towards your goals.