You can regain control in your business, and re-ignite the passion that made you open the business in the first place. That’s why we have developed the Business Series for Owners and Managers.

This training has been developed from the years of coaching and training we have been providing to our existing clients and members.

Owner Series

Early Bird Savings for First 10 Students!!


Class Date: November 5th & 6th, 2019.

Location: Austin, TX

The Owners Series November 5-6, 2019




Boosting your Revenue and Profits!

Your business is your personal rocket ship. It will either get you to the stars, or explode on the launchpad.

Your business should fuel your passion. It should excite you, and be a path to your purpose. However, that's not the case for many business owners.

In talking with these Business Owners, they've told us that their business is giving them anxieties.

Let's see if you have ever had these thoughts:

"This business is no longer fun.

How am I going to face tomorrow?

Staying up at Night

Will we hit budget this week? (Do we even have a budget?)

Why am I even trying?

Could I sell it?

Who the hell would want to buy this?

What's it even worth?

How will I ever retire?

How can I get this business under control and back on track?"

Truthfully, have you ever had those thoughts?

You're not alone.

We hear of struggles every day from Business Owners telling us that their business is "out of control,"  and that they are afraid it is going to fail, or at the very least drive them "crazy."

These Business Owners are often shocked to learn... It's usually not the business that's the problem!

It's usually the Business Owner.

But Here's the Good News:

You can regain control in your business, and re-ignite the passion that made you open the business in the first place. That's why we have developed the Business Series for Owners and Managers.

This training has been developed from the years of coaching and training we have been providing to our existing clients and members.


If you are ready to Take Your Business to the next level, then register below!





Discover your "Why"

Establish Your Personal Goals

  • Articulate and write down your goals
  • Incorporate Your Goals into Your Business Plan

Design Your How

Business Goals and Succession Plan

  • Learn how to set goals that are “self-motivating”
  • Build a business that gives you the resources to achieve your WHY.
  • Build a business investors want to buy!

Show Me the Money

Financials – Decoding the Numbers

  • Gain better financial awareness of your business
  • Gross Profit, Net profit, and Breakeven
  • Learn the amount your business needs to live prosperously
  • Plan your True Net Profit – Don’t hope for it.


What it takes to Stay in Business

  • Learn Your “True” Breakeven
  • How Your Business is Funded

Pricing for Profits

How to Determine your Market Price

  • Discover Your “True” Price
  • How Your Pricing Affects Your Business

Forecasting Business Growth

Plan your Growth by Quarter

  • Discover the income Cycle of Your Business
  • Using Natural Revenue Cycles to Accelerate Growth
  • Build a Growth Plan
  • Automatic Business Growth

Managing Business Growth

KRAs, KPIs, & Scoreboards

  • Getting your Team to Play the Game of Business
  • Setting and Hitting Incremental Targets


Compensation Models

Tying Rewards to Results

  • Rewards That Work
  • Motivate the Right Behaviors

Powerful Coaching

Leading & Managing to Sustained Success

  • Gaining Higher Loyalty and Performance
  • Managing Success Through Influence

Power Groups – Work Time

  • Discuss Strategies for Success
  • Group Workshop
  • Peer Accountability

Making Sense of Marketing

Four Pillars of Successful Marketing

  • Four Marketing Systems You Must Have
  • Building a Successful Marketing System
  • In the last session, you will create the vision for your service department, and leave with a plan that you can bring to reality.

How do I register for this program?

You can do that now by clicking the register button below:




Register by phone:  512-333-4133. You can also call our office, and we will personally handle the registration process for you over the phone.

What is the investment for the program?

New Students – $2,292 per new student

Special Pricing – We offer Early Bird Discounts for the first 10 Students. Our Coaching Clients also receive special pricing. Call for details.

Returning Students – $573 per returning student. Students returning to the same class are eligible for our returning student rate.   To register a returning student, simply email [email protected] with the following information:  1.  Name of student, 2.  Class they would like to attend.


Money Back GuaranteeThis Program is backed by our 100% Money Back Guarantee.

"I have given the money back to 1 person out of the thousands that have been trained at Service Excellence Training.  Our teachings produce huge results, but we are not for everyone.  If at the end of this training, you do not believe the information shared with you will produce a profitable return, then we will give 100% of your Money Back." - Todd Liles, CEO of Service Excellence Training.



What if I can’t afford the program?

You may consider accessing our free blogs and short videos online. You can also have us deliver the material in a pay as you go method by utilizing our Live Online Training Services.

How do I know if this program is right for me or my company?

If you are a BUSINESS OWNER or a MANAGER who is responsible for Sales, Marketing, or Operational Results, then this is for you!

Will I have to purchase additional resources or materials outside of the registration fee?

No. Part of the value of this event is that we include the materials that you will need. In addition, we shall provide you with what we believe are the Essentials for Making Business Decisions, and Understand the Financials.

Bring your Computer!

We shall provide you an EXCEL Workbook that will give you what you need to map and plan your business. You will be working on this plan starting on day one, so bring your computer!

Where will this program be held?

The program is in Austin, TX.  If you are flying, you will fly into the Austin-Bergstrom International Airport.  The class is held at the Embassy Suites by Hilton Austin Arboretum.

  1. Lodging is not provided.
  2. We strongly recommend renting a car.

Hotel Information? - Embassy Suites by Hilton Austin Arboretum - GREAT LOCATION

This location is in the heart of Texas Hill Country in beautiful Austin, Texas.

Ask for the $149 ServExTra Rate

Tel:(512) 372-8771

Address: 9505 Stonelake Blvd., Austin, TX 78759 , United States

When will this program start and end?

Tuesday and Wednesday 8:00 am start.  Ends Wednesday by 5:00 pm.

*We strongly recommend planning on flying out on Thursday morning.  Treat Wednesday night as your chance to debrief, relax, and "cool down" before you head back home.

**Note, during that same week other programs will be taught.

What other Programs will be available?

Start Date: November 5, 2019
End Date: November 6, 2019

The Owner Series

Thank you for your interest in the Owner Series. We do not have any courses scheduled at this time, please check back at a later date.

This premier training series is designed for business owners and managers who want to be the best they can be while seeing positive real world success. If you are wondering about the future of your business and need strategies for its success then this class is for you.

This class series is based on the years of training and coaching we have provided to our existing members and clients. This training program will reignite your passion for your business and will also reinvigorate your business practices, resulting in increasing your revenues and achieving success!

Please contact us to find out when the next Owner Series course will be available.

Contact Us