Hi! I’m Matthew Barbosa and I’m a Business Coach and Trainer here at Service Excellence.
The foundation of my knowledge and experience in the trades started early in my youth at my Dad’s HVAC & plumbing company in Dallas, TX. With over 11 years of professional HVAC/plumbing experience, I have been in thousands and thousands of homes, across dozens of states, and I’ve worn every hat one can wear in an HVAC and plumbing business.
My earliest memories involve crawling on rectangular ductwork painting mastic on joints. As a young kid, it was not uncommon to go with Dad on job sites right after a Saturday morning soccer game. I’ll have to check, but I’m pretty sure I still hold the Carrollton/Farmers Branch Youth Soccer record for most goals in a season while wearing a mastic-stained uniform!
I’ve been in the hot attics, soaked in sweat and covered in itchy insulation hooking up duct runs. I’ve been on the 3am service calls as a licensed plumber. I’ve been at the kitchen table for replacement sales, selling more than $2 million per year for the last 4 years. I’ve been on the ACCA Mix Group trips representing the family business and helping others grow, adapt, and evolve. Through those experiences and with my insatiable curiosity and passion for learning, I have built a wide range of valuable knowledge and experience. I am driven to use that knowledge and experience to help technicians, salespeople, and business owners maximize their abilities.
Here’s some things about me:
I look forward to meeting you and helping you and your team with your business!
A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.
Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.
Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!
We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.