Meet the Team

Kerry Webb

Hi! I’m Kerry Webb and I’m a Business Coach and Trainer here at Service Excellence.

I’ve been coaching and consulting with residential home service owners since 2010, however, I’ve been training and consulting business managers, owners, and executives for more than 20 years. This includes the Zig Ziglar company, Amoco Credit Union, Bell Helicopter, IDC Engineering, Paradigm Engineering, Vought Aircraft, Marlin Forklifts, and Big D Metalworks. I’ve consulted owners and trained technicians and salespeople for more than 300 companies in the residential service industry.

A Few Things About Me

  • I am a man of faith and believe in sharing my knowledge and insights.  
  • I am a father who enjoys hunting, fishing, golfing and riding my BMW motorcycle.
  • I am a thought leader in improving business operating systems.
  • I enjoy helping owners increase their revenues and profitability and especially enjoy helping technicians and other employees to become more productive and increase their personal compensation.
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  • My goal is to help you succeed. I’ve coached residential service companies that have experienced outstanding growth. 
  • Some examples of client’s growth:
    • $800,000 to $1.6 million in 2 years.
    • $1.2 million to over $4 million in 2 years
    • $2 million to over $3.3 million in 11 months
    • $4 million to $6 million in 1 year
    • $7 million to $8.2 million in 1 year
    • $9.9 million to $12.4 million in 1 year
    • $12.2 million to $14.5 million in 1 year
    • $2.7 million to $4.3 million in 3 years
    • $2.7 million to $4.3 million in 3 years
    • $2.1 million to $4.2 million in 4 years
    • $5.5 million to $12.4.2 million in 5 years
  • I will help you develop a winning game plan that works for your company and help you achieve your growth goals. 
  • Service calls are the foundation of a healthy business. The better you perfect this part of your business, the bigger your company can grow.
  • Maintenance Club memberships are the best way to keep technicians and customers for life. 
  • I believe in training your technicians weekly. Companies that invest in their technicians increase profits, reduce turnover, and create a great place to work.
  • I believe that preplanned sales are the key to success.
  • I believe in building strong client relationships, and we go the extra mile to help you succeed.
  • I have a passion for building stronger men, better leaders, and growing companies. 
  • I will challenge you, encourage you, and hold you accountable as you achieve greater success in your business.

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Success Stories

We have been with Service Excellence Training since 2015 and believe it is an integral part (training, coaching, mentoring) to our overall business model.

-Judy Mueller-Hyde, Director of Operations
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Trusted By

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142 Cimarron Park Loop, Ste E, Buda, TX 78610
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