March 27, 2017 Todd LilesSMARTPHONE ADDICTION IS KILLING SERVICE Attention is the greatest asset a service technician or sales professional can possess.  It is also the best gift to give a client. Sadly, this asset is being drained away by technology. Smartphones … Read moreSMARTPHONE ADDICTION IS KILLING SERVICE
May 23, 2012 Todd LilesNick Green, HVAC Service Technician, gains a wealth of knowledge What big idea will you and your team take from this training series: "The options guide with multiple plans." What did you like most about this training series: "It was fun and energetic, but laid … Read moreNick Green, HVAC Service Technician, gains a wealth of knowledge