5 Steps to Win with an Angry Client
Clients that tear down your company are tough to deal with! They can wear you out, and really discourage your CSRs. And, it can be nearly impossible to defend the honor of your company when the client …
angry client
How to win with an irate woman
You are going to have to work with irate women. It is part of the service business. You can’t make it through your career without coming face-to-face with at least one woman that wants to do …
