Coach Ride-Along Interview: Mark Bruckbauer

Getting to know Mark Buckbauer

In the second ever Service Excellence Coach Ride-Along Interview, we welcome Mark Bruckbauer to the Service Excellence team. Brand Manager Katie Stone, from our strategic partner, Leadhub, sits down and gets to know a little bit more about Mark and his role on the Service Excellence coaching team. Watch the entire interview to meet Mark and hear how his experience can make your team stronger.

Mark’s experienced insight

After a decade of coaching and training in the home services trades, Mark has some valuable insights into the industry. His passion and knowledge for home services and growth clearly shows as he shares a few golden pieces of advice:

Be tenacious

When an obstacle presents itself to you, you must face it and find a way past it. Staying focused on your goals, even when distractions block your way, is key to achieving success. 

Get comfortable being uncomfortable

When you find yourself comfortable running your business or doing your job, that’s when you need to challenge yourself. Being comfortable just means you are doing the same thing you have done, but you need to push yourself to pursue the unknown.

New isn’t bad because it’s new

Every single day the world is changing – and your customers change with it. There’s no use gripping your past methods with all you have just because it’s what you know. New methods and procedures may not be in your wheelhouse, but there are others out there who can show you what they mean for the success of your business.

Ready to work with Mark and our other coaches?

Service Excellence is determined to provide you with every resource you need to succeed. That includes growing our collection of coaches, podcasts, interviews, blogs and PRESS PLAY classes all so that your team can grow as people and professionals. If you’re ready to take your success seriously, contact Service Excellence and IGNITE THE POWER WITHIN.