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Windshield Time: Handling the “I Need a Second Opinion” Objection

By Service Excellence Training Windshield Time: Handling the “I Need a Second Opinion” Objection
windshield time

This week on the podcast, Chris Elmore and Chris Loudermilk continue the series on objections with the phrases “I’m getting multiple bids” or “I need a second opinion”. These objections can sometimes be the most awkward objections to deal with, but we treat it just like every other objection. As always, if we do get an objection, the best way to handle it is with LEAP. Chris and Chris talk about how to minimize or eliminate the power of the second opinion objection and how to use LEAP if it does come up. Loudermilk also flexes the pipes and gives you another taste of his unique singing style!  

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