We are finally back! This week on the podcast Chris Elmore and Chris Loudermilk talk about what it means to be courageous as a technician or salesperson. It is likely that many technicians will try to avoid situations where they might fail because their personality variables are different than salespeople. But those technicians that are courageous enough to fail can become superstars. The very best techs and salespeople out there are courageous enough to try things even if they fail or even if there is a possibility of failure. Chris and Chris share several stories and examples to show how technicians can begin to use their knowledge and courage to excel at work.