Training and Consulting Serving the Trades Since 2011

Roofing Business Coaching

Help your roofing business stand out against the competition with our intensive business coaching and training programs.

If your roofing business is not reaching its goals, Service Excellence Training can help through proactive planning and coaching. With our training, you will have a roofing business that isn’t centered on insurance claims and weather damage. We’ll teach you and your team how to create a profitable and ethical service department that puts you a step above the competition, while we boost your replacement sales. Our programs will SET your business up for success.

Raise Revenues with Empowered Employees

Customer Service Representatives

When potential clients call, your customer service representatives become the face of the company. Oftentimes, they don’t have the resources needed to reach their full potential. With our training, CSRs will have what it takes to close more calls, gain more clients and increase customer satisfaction. They will be given the know how to gain clients during growth slowdowns and to dispatch the right technicians to the right jobs. Give the face of your company a makeover with our intensive coaching programs.

Ethically Boost Average Ticket Value

Technicians

With years of experience in the roofing industry under our tool belts, we know business tends to rely on stormy weather. Once you go with SET, your business will no longer be reliant on insurance claims and bad weather. We’ll teach your technicians how to up ticket values with the creation of a profitable service department. They’ll learn ethical ways to boost big ticket replacements as much as one in every six service calls. To get started growing your business, enroll your technicians in our intensive training programs.

Close More Leads

Sales Staff

Sales representatives are often underutilized when it comes to raising profits. Our principle-based approaches are proven to raise closed referral leads by 90% or more and close marketed leads by 60% or more. We’ll show your sales team how to close more deals and gain more clients without the use of giveaways or discounts that can have an impact on your bottom line. With our sales training, your sales representatives will be prepared to turn more revenue while maintaining ethical standards.

Cultivate Leadership Skills

Managers

Talented managers are important for your roofing business, but managers often don’t have the training they need to achieve true success. Our coaching will teach managers important leadership skills to boost overall team performance and reduce wasted energy and resources. We’ll set key performance indicators and help the managers achieve them. If you’ve ever had problems with hiring, we’ll help managers set up a recruiting system that prevents manpower lag. Our coaching will rejuvenate the company – on both an employee and customer level.

Set the Pace for Your Business

Owners

Your roofing business is your passion, and you want to see it succeed. We help by identifying areas of potential in your company and creating and executing plans to cater to that potential. You’ll soon implement quarterly and annual tracking and reviews. We’ll guide you through business models and plans while setting a new and improved company culture. With our coaching and consulting, your business will achieve a new standard of quality that stands out against your competition.

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Trusted By

142 Cimarron Park Loop, Ste E, Buda, TX 78610
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