Training and Consulting Serving the Trades Since 2011

Meet the Team

Terry Barrett

Terry Barrett is a real air conditioning contractor.

He has been in the residential home services business for over 15 years. He has been a trainer of sales and service to technicians for over 5 years.


12 Things about Terry

  1. He is a Christian with a strong work ethic.  He lives to help others.
  2. He is married to the wonderful Stacy Barrett.
  3. He is a father.  His children are biological and adopted.
  4. He is an amazing trainer.
  5. He manages a company that has gone from $600,000 to over $4 million a year.
  6. Terry is motivated to help you succeed in the right way.
  7. Terry’s goal is to help you succeed.  You win when you succeed in:
  8. Retain technicians.   Companies that invest in their technicians reduce turnover rates.  The goal is to provide a rewarding and satisfying place to work.
  9. Retain and strengthen client relationships.   You want clients to rave about your company.   And, to do business with you again and again.
  10. Increase leads from your technicians.
  11. Build sales from your existing calls.
  12. He has a deep passion for building companies through their service department.

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Trusted By

142 Cimarron Park Loop, Ste E, Buda, TX 78610
© 2019 Service Excellence Training. All Rights Reserved
Website by Leadhub