Training and Consulting Serving the Trades Since 2011

Meet the Team

Mark Bruckbauer

Mark Bruckbauer

I’ve spent the last decade in the trades as a coach, trainer and business consultant. My professional career includes directing a $65 million division of a Fortune 500 corporation while leading a staff of 100 employees. Additionally, as an entrepreneur, I started and grew a B2B company to over $1.5 million in the first year. My journey has allowed me the opportunity to meet and work with hundreds of business owners. I take great satisfaction in helping people achieve their goals through building successful businesses.

mark bruckbauer headshot

A FEW THINGS ABOUT ME:

  • I live in Central Texas with my wife Roberta and my daughter Lauren.
  • In addition to my daughter, I have two grown sons, Connor & Colin
  • Currently have 2 grandsons and a third is due in September
  • I was born in Pittsburgh, Pennsylvania and moved to Texas when I was 10
  • Graduated from St. Edward’s University in Austin, Texas
  • Recognized for sales achievement with Neighborly (Franchising) and AFLAC
  • Coached a group of forty franchised business owners in the plumbing industry
  • Recognized as best business coach in 2020 by nationwide franchised plumber business owners
  • Award-winning Toastmasters Speaker
  • Traveled to all 50 states
  • Enjoy hunting, reading and spending time with family
  • My favorite quote: “There is a God, and I’m not him.” From the movie Rudy

 

I look forward to meeting and getting to know more about you. Please connect with me on LinkedIn or Facebook.

It’s exciting to be a member of the experienced team at SET. I’m ready to get to work to help you grow your business and realize your best life.

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Success Stories

We have been with Service Excellence Training since 2015 and believe it is an integral part (training, coaching, mentoring) to our overall business model.

-Judy Mueller-Hyde, Director of Operations
Hydes HVAC Company Logo

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