Brandy Loudermilk

My name is Brandy Loudermilk, and I’m the Director of CSR Training for ServExTra.com

I have a passion for empowering CSRs and Dispatchers to grow and become the best possible advocates for their company.

Not only have I been a CSR and a Dispatcher, but I was also an HVAC Mechanic in the United States Marines. I have also earned a bachelor’s degree in marketing.

And I am super exited for the opportunity to share my experience and knowledge with CSRs and Dispatchers.

A conversation is a great first step to identifying how your CSRs and Dispatchers can impact your bottom line. Seeing what they can tweak to capture more hibernating opportunities, and set your field personnel up for success.

Here’s what you can expect from this conversation:

Identify goals for your CSRs and Dispatchers
Discuss strengths and weaknesses
Things you can change today to improve their results

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.