The Service Contractor Radio Show is designed to give wisdom to the Residential Service Trades.

 Wisdom for Residential Service Contractors

You may be familiar with The Archi-TECH Podcast.  This show replaces it.  We switched formats to improve the listener experience.  I hope you enjoy the new format.

The show is a value builder of Service Excellence Training. We provide training for Service Contractors in the classroom, at your location, and live training lessons over the internet. These are great tips for anyone in the residential contracting trades as a:

  • Plumber
  • Electrician
  • HVAC Technician
  • HVAC Salesperson
  • Owners and Managers

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If you want to ask me a question about an upcoming topic, please leave it in the comments of the podcast page, or send me a request using our voicemail system.   Each week, I try to answer as many questions on the show as I can.

The Service Contractor Radio Show

#76 07/19/2019              Mid-Year Review: Episode 76 with Chris Elmore and Kerry Webb

#75 07/12/2019              Expert Consultant: Episode 75 with Chris Elmore and Chris Loudermilk

#74 07/05/2019             Sales Killer Waiting to Strike: Episode 74 with Chris Elmore and Chris Loudermilk

#73 07/01/2019              Texas State Board of Plumbing Examiners: Episode 73 with Todd Liles and Brandon Cockrell

#72 06/28/2019             Plumbing Add-Ons: Episode 72 with Chris Elmore and Chris Loudermilk

#71 06/14/2019              Electrical Add-Ons: Episode 71 with Jack Arnold and Chris Elmore

#70 06/07/2019            Jack Arnold Update 4: Episode 70 with Chris Elmore and Jack Arnold

#69 05/31/2019            From 1.3 to 2 Million: Episode 69 with Cody Ringer, Chris Stokes, Todd Liles, and Chris Elmore 

#68 05/23/2019           Remembering the “Ventilation” in H-V-A-C: Episode 68 with Chris Elmore and Chris Loudermilk

#67 05/09/2019           Buying a Business with Adam Bunyard: Episode 67 with Todd Liles and Adam Bunyard

#66 04/04/2019           Your Client’s Perception: Episode 66 with Chris Elmore and James Walker

#65 03/21/2019            Building Value in Your Business: Episode 65 With Chris Elmore and James Walker

#64 03/07/2019            Exciting Things Happening in the CSR Program: Episode 64 with Todd Liles and Brandy Loudermilk

#63 02/28/2019            5 Things Techs Hate: Episode 63 with Chris Elmore, Chris Loudermilk, and James Walker

#62 02/14/2019              Meet James Walker: Success Coach: Episode 62 with Chris Elmore and James Walker

#61 02/07/2019              Dave Marquez: Inspired and Happy: Episode 61 with Todd Liles, Toby Brodie, and Dave Marquez

#60 01/31/2019               Top 5 Things the Best Techs and Salespeople do Every Time: Episode 60 with Chris Elmore and Chris Loudermilk 

#59 01/25/2019              Leaving Value on the Table: Episode 59 with Chris Elmore and Brandon Cockrell

#58 01/11/2019                Don’t Fix it with Your Mouth: Episode 58 with Chris Elmore

#57 01/03/2019               Overcome the Amazon Objection: Episode 57 with Chris Elmore and Chris Loudermilk

#56 12/27/2018               Tom Hartnett Discusses All Things IAQ: Episode 56 with Todd Liles and Tom Hartnett

#55 12/20/2018              Service Pet Peves: Episode 55 with Elmore, Loudermilk, and Cockrell

#54 12/13/2018              Crush the Holiday Objection: Episode 54 with Chris Loudermilk and Brandon Cockrell

#53  12/6/2018              10 Lessons for when your Business is in Crisis Mode: Episode 53 with Todd Liles

#52   11/29/2018            Client Highlight: Steve’s Plumbing: Episode 52 with Todd Liles, Steve Egner, and Rachel Egner

#51    10/25/2018           Three Things Holding You Back: Episode 51 with Chris Elmore and Chris Loudermilk

#50   10/18/2018           Forecasting Made Simple: Episode 50 with Chris Elmore and Kerry Webb

#49   10/11/2018            The Long Journey to Becoming a SET Client: Episode 49 with Todd Liles and Larry Waters

#48  10/04/2018           Jack Arnold: The Blessings of Setbacks: Episode 48 with Chris Elmore and Jack Arnold

#47  09/27/2018           Building Value Through Contrast: Episode 47 with Chris Elmore and Brandon Cockrell

#46  09/20/2018          Doing the Whole Job: Episode 46 with Chris Elmore and Chris Loudermilk

#45   09/13/2018          C’s and D’s get Degrees, but Skills Pay the Bills: Episode 45 with Todd Liles

#44  09/06/2018         Creating Urgency in the Slow Season: Episode 44 with Chris Elmore and Chris Loudermilk

#43   08/30/2018        Winning with Customer Service: Episode 43 with Chris Elmore and Brandy Loudermilk

#42  08/23/2018         10 Things that Require Zero Talent: Episode 42 with Chris Elmore and Chris Loudermilk

#41  08/16/2018          Un”Packing” The PACT 12: Episode 41 with Chris Elmore and Kerry Webb

#40 08/10/2018          Train Him or Replace Him: Episode 40 with Todd Liles and Brandy Loudermilk

#39  08/02/2018        Serving IS NOT Selling: Episode 39 with Elmore and Brandon

#38  07/26/2018        How to Celebrate: Episode 38 with Todd Liles

#37  07/19/2018        Demoralizing Leadership: Episode 37 with Todd Liles

#36 07/12/2018         Jack Journey Part 3: Episode 36 with Jack Arnold and Chris Elmore

#35 06/28/2018        The Vacation Podcast: Episode 35 with Todd, Toby, Kerry, and Elmore

#34 06/21/2018       Client Highlight Guardian Roofing: Episode 34 with Toby Brodie and Guardian Roofing

#33  06/14/2019      Challenges in the Busy Season: Episode 33 with Chris Elmore and Chris Loudermilk

#32   06/06/2018     Overcoming Multiple Bid Objections: Episode 32 with Chris Elmore and Chris Loudermilk

#31   05/29/2018      Successfully Launch A Performance-Based Team Member: Episode 31 with Brandon Cockrell and Chris Elmore

#30   05/21/2018      Jack Arnold Journey Part 2: Episode 30 with Chris Elmore and Jack Arnold 

#29   05/18/2018      Jack Arnold Flat Rate Transformation: Episode 29 with Todd Liles, Chris Elmore, and Brandon Cockrell.

#28     10/22/2104  How Google and Steve’s Plumbing Leads their Team to Success Episode 28 Todd Liles and Thomas Dougherty

#27     05/01/2014 6 Ways to Build Trust with Your Team Episode 27 Todd Liles and Stacy Barrett

#26     04/03/2014  How to Sell More by Asking Great Questions Episode 26 Todd Liles

#25    03/19/2014   Interview with I.A.Q. expert Steve Mores Episode 25 Todd Liles and Steve Mores

#24    02/18/2014  How to Build Profitable Relationships Episode 24 Todd Liles and Terry Barrett

#23    01/27/2014  How Steve’s Plumbing Succeeds Episode 23 Todd Liles and Steve Egner

#22     01/15/2014  Selling to Defensive Clients Episode 22 Todd Liles and Terry Barrett

#21     12/12/2013   Seven Ways to Spot and Stop Your Top Team Member From Quitting Episode 21 Todd Liles

#20     11/26/2013  Master Level Objection Handling Episode 20 Todd Liles and Thomas Dougherty

#19     11/14/2013   How to Create Urgency When the Client has None Episode 19 Todd Liles

#18    10/31/2013   4 Steps to Conquering the Fear’s of Contractors Episode 18 Todd Liles

#17    10/16/2013   Easy Budgeting in 30 Minutes Episode 17 Todd Liles

#16    07/31/2013  How to do a Weekend Business Plan with Ellen Rohr Episode 16 Todd Liles and Ellen Rohr

#15    06/26/2013   How to Motivate Your Team During the Busy Season Episode 15  Todd Liles, Terry Barrett, Aaron Santas, and Matt Stewart

#14   06/19/2013    How to Grow Your Business at Will Episode 14 with  Todd Liles, Aaron Santas, Bryan Richards and Brad Carruth (Owners’ of Electramedics in Dallas, GA – Special Guest

#13  06/12/2013     How to Generate More Replacement Leads Episode 13 with Todd Liles, Matt Stewart, and Terry Barrett

#12  06/05/2013    How to Make Phones Ring Episode 12 with Todd Liles, Ron Magrini, Aaron Santas, and Matt Stewart

#11  05/29/2013     How to Convert More of Your Existing Leads to Sales Episode 11 with Aaron Santas, Matt Stewart, and Terry Barrett

#10    05/15/2013    How to Recruit for New Employees Episode 10 with Todd Liles, Grant Robinson, Aaron Santas, and Matt Stewart

#09    05/08/2013    Avoiding the Expansion Trap Episode 9 with Todd Liles, Matt Stewart, Terry Barrett, and Aaron Santas

#08    04/24/2013    How to Stop Putting Off the Important Task  Episode 8 with Todd Liles, Matt Stewart and Bill Talbot

#07    04/16/2013     Loyal Versus Productive Team Members  Episode 7 with Todd Liles, Terry Barrett and Matt Stewart

#06    12/30/2013 How to Make Sure Your New Hire Shows Up Episode 6 Todd Liles

The Archi-TECH PODCAST ARCHIVES (original show format)

#01     12/19/2012      21 Reasons People Buy from You

#02     01/02/2013      Settling Client Anxieties

#03     01/16/2013      The Buyer’s Quadrant

#04     02/13/2013      The 5 Mindsets that Destroy Success Part 1 of 2

#05     02/27/2013      The 5 Mindsets that Destroy Success Part 2 of 2

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You Can Succeed With a Plan

Lock in Your Key People

  • Team Members
  • Clients

Increase your Key Results 

  • Service Agreements
  • Sale Averages
  • Lead Conversions

Establish Your Key Standards

  • Your Mission
  • Your Brand
  • Your Systems and Procedures
Contact