Service Agreements can be a huge benefit to your company, but many contractors struggle with converting more than 10% of their clients into Service Agreement Members.
This week, Terry Barrett shares with you the real results of his team at Air Now in Millbrook, Alabama.
His team is converting at 60% or more consistently month after month.
You will find the following content in this podcast.
The Old Standard of 25%: 3:36
Why it is About Educating Your People: 3:54
The Concern with Discounts: 4:33
The Anti-Service Agreement Movement: 7:12
Connecting Service Agreements to Technician Pay: 9:10
Remove the Anxiety of “Role Playing” and Start “Practicing”: 10:48
Skill Evaluations Not Just Ride-Alongs: 12:51
Tracking and Posting Results of Producers: 13:38
How Air Now Designed their Service Agreements: 15:54
Terry presenting “How to make the service agreements a no brainer”: 18:35
Listener Questions: 28:00
A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.
Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.
Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!
We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.