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Podcast: Inside the Mind of Chris Loudermilk

By Serve Excellence Training May 1, 2020 Podcast: Inside the Mind of Chris Loudermilk
inside the mind of loudermilk header

This week on the podcast, we take a trip into the mind of Chris Loudermilk. Chris Elmore (the host) gave Chris Loudermilk (the sidekick) the opportunity to choose three topics to discuss. Here’s what they discussed: 


Loudermilk thinks mindset is the most important thing to get right. He always has a positive mindset and it shows. You need to believe you can succeed. You need to believe that you are essential. You need to believe that you are valuable. The quote from Henry Ford, “If you believe you can or believe you can’t, you’re probably right” sums up mindset. 



Loudermilk believes that evaluation is the most important part of the sales or service call. No one seems to take enough time asking questions and learning about the customer. Those techs or salespeople that realize the call should be more about the person than the thing are the ones that succeed. 


Having Fun

I think all of the listeners to the podcast know that Loudermilk likes to have fun. He loves to meet new people and learn new things when meeting people. You should approach every call as an opportunity to meet someone new and learn something new. This will contribute to a positive mindset. 


We love our acronyms here at SET. Knowing Loudermilk’s fun-loving personality, It’s no accident his topics spell out “MEH”. Well done Loudermilk! We’ll see you next week. 

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