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Podcast: Converting the One-Time Tune-Up or Inspection

By ServExtra July 24, 2020 Podcast: Converting the One-Time Tune-Up or Inspection

This week on the podcast, Chris & Chris discuss how to convert the one-time tune-up or inspection. It’s an old strategy used to attract new customers with a low-cost one-time tune-up or inspection. Most techs don’t like doing these especially when its busy. But these one-time tune-ups build business and provide great opportunities. Here are some tips to help you maximize these opportunities. 

You must believe that they have value for the customer

  • There is tangible value. 
  • identify issues before they become problems/breakdowns. 
  • real service such as tightening connections, cleaning 

You must believe there is an opportunity for you and your company

  • There is a real opportunity. 
  • They are being proactive 
  • They are not with another company 
  • They are thinking about maintenance, safety, peace of mind. 

You must follow your process every time.

  • No shortcuts 
  • Do your full customer service process 
  • Complete your checklist and make recommendations. 

Be prepared to make the most of it.

  • Know the expected results 
  • Club conversions 
  • head turns 
  • Accessory sales 
  • Know your stats/results 

One-time tune-ups or inspections can be a great opportunity for you and your company. Keep a good attitude and positive outlook and you’ll make the most of the opportunities they provide. 

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