As a salesperson, you probably have first-hand experience with the importance of closing your sales! When you don’t close a sale, another company has the chance to step in and take your commissions. After you have put in the effort to educate the customer, it’s a real shame to lose the opportunity to continue business with them — and it costs your team money!
Have you stopped to imagine how much better your life could be if you closed just 20% more of the calls you missed? 20% more closed calls can mean an extra $20,000 in personal commissions for most HVAC and plumbing sales professionals!
There is a guaranteed way to help you start making more money on the same amount of sales calls you already have. That is exactly what you will learn how to do in the PRESS PLAY for SALES Training Series!
Todd Liles has personally trained thousands of sales professionals to succeed, and our expert coaches have done the same. We’ve clocked in over 10,000 hours of sales training with real contractors just like you. We have helped the companies that are dedicated to growth achieve millions in increased sales, and you could too.
We believe in teaching a foundational understanding of customer personality types, the steps to a successful service call and how to handle even the toughest objections. When any team member masters these three skills, every facet of their service and closing skills will improve. From service agreements to replacement leads to add-on opportunities, your sales team will be equipped to achieve excellence in the field.
This is the most powerful and transformational learning experience for your plumbers, HVAC techs and electricians. Give us 3 days, and we will give you a highly effective salesperson.
The foundation of sales must be strong to hold up all the challenges of your future. In this Sales Series, you’ll receive the skills and knowledge that will support the growth of your sales goals. If you want a proven process that streamlines your efforts and makes closing more successful than ever, then you’re in the right place. We teach real contractors how to sell to real people in an ethical way!
The better you understand your customers’ decision-making process, the easier it is to relate to them. You will learn exactly what it is that motivates people to take action through our DISC profile analysis.
Each trainee receives their own DISC profile before the class begins. You will use this report to understand how you can improve your communications, overcome objections and boost sales!
Trainees begin learning the effective PRESS PLAY steps that will simplify their sales process and guarantee more closes!
This lesson explains exactly how to get yourself mentally and emotionally ready to win! You will learn how to prepare in a way that produces results.
All relationships are about common ground. Technicians will learn how to find relatable subjects that will allow them to build a powerful relationship with any client.
Did you know that the ability to ask the right questions is the most important part of the entire sales process? Trainees will learn how to build their presentations in a way that makes the customer feel safe and confident in their recommendation.
It’s the salesperson’s job to convince the customer that the repair or installation is well in hand and the right choice for their situation. With a few simple tips, trainees will be able to lead a smooth interaction that leaves the customer stress-free.
They will also learn how to address the client’s fears about price and overcome any price objections.
If the client doesn’t believe your findings are correct, you will never win their business. You will learn how to get absolute confirmation from the client by using confidence and addressing their concerns.
Getting a “Yes” is all about building value that is greater than the price concerns. This lesson is for anyone who has ever been told: “You are too expensive!” We will also take you through every step in mastering the use of a professional presentation. You will also receive access to the design guide that you can customize for your company! This is included with your class!
Objections can occur on any call. Unfortunately, most salespeople don’t know how to professionally work through the objection to secure a successful sale. Learn how to use the objection to understand your customer better and work with them to close the sale.
There are techniques that you will master that have proven effectiveness for increasing your current average ticket. You will return home with POWERFUL CLOSES that WORK! You will also learn how to use the Options Close to create a desire for your recommendations, and you will learn how to perform the “A,B,C” approach to closing.
You will learn the secrets to creating large replacement tickets through the power of add-ons. You can serve your customers honestly and still increase your tickets!
You may consider accessing our free blogs and short videos online. You can also have us deliver the material in a pay-as-you-go method by utilizing our Live Online Training Services.
If you are a TECHNICIAN or SALESPERSON who is looking to take your career to the next level, this is for you! If you are an OWNER who knows your team can communicate better and close more sales, this is for you!
No. Part of the value of this event is that we include the materials that you will need. We also offer a Sales Presentation System at no extra charge. You will bring back not only the blueprint of success, but you will bring back a ready to modify sales presentation book, completely customizable for your company.
The program is in Buda, TX. If you are flying, you will fly into the Austin-Bergstrom International Airport.
1. Lodging is not provided.
2. Renting a car is recommended.
Our classes are held Thursday through Saturday starting at 8:00 am every morning and running into the afternoon. The class ends Saturday by 12:00 pm.
$500 Off for First 10 Students! Discounted Rates Reflected Below
From January 31, 2022
To February 2, 2022
Location Austin, TX
"I have given money back to 1 person out of the thousands that have been trained at Service Excellence Training. Our teachings produce huge results, but we are not for everyone. If at the end of this training, you do not believe the information shared with you will produce a profitable return, then we will give 100% of your Money Back."
- Todd Liles, CEO of Service Excellence Training
"We've never had a better deal on our PRESS PLAY classes! When you purchase a PRESS PLAY class ticket, you or your team member will be able to go to that class and every single remaining online PRESS PLAY class in 2022 for FREE or in-person for a reduced price. That means your team members will have 10 chances to go HIGHER with their training. If that team member gets let go or leaves the company, their ticket can be transferred to a new team member at no additional cost."
A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.
Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.
Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!
We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.