Training and Consulting Serving the Trades Since 2011

PRESS PLAY for Managers October 29-30, 2020

Early Bird Savings for First 10 Students!!

Stop the Management Madness and Take Control of Your Service and Sales Departments

(New Program!! Limited Seating)

Are you a Sales or Service Manager that is struggling with getting top performance out of your team?

We hear of struggles every day from prospective clients telling us that they cannot find good talent, and when they do, it is difficult to get them to produce consistent results.

These prospective clients are shocked to learn… It’s usually not because of their people!

The challenge exists with the Manager.

You may ask why?

Here are the Top 4 Reasons:

  1. The Manager hired the technicians and comfort advisors. Often times, this hiring process was done without a clear vision of the team member’s skills, attitude, or past experience.
  2. The Manager trained the team members – and the manager is not trained in HOW to train effectively.
  3. The Manager is responsible for the results of the team, but may not be tracking proper metrics, or using the most effective forms of motivation based on your team’s value system.
  4. The Manager has difficulty taking action due to the paralysis caused by fear of being able to find the right people.

Because of this constant feedback, we hear when we interview new clients, we have developed the Manager Series for Service Managers and Sales Managers.

This training has been developed from the years of coaching and training we have been providing to our existing clients and members.

With this training, our members have achieved results like:

  • In Athens, Georgia, Mack Chambers was a service tech with an average HVAC replacement ticket under $7,000 and a closing percentage of under 30%. Now, his average ticket is over $12,000 and his closing percentage is over 60%.
  • Last year, Steve’s Plumbing produced over $2,600,000 in sales with 4 plumbers. Richard Saxton has already produced $85,000 in the first month of the year. All of the Steve’s Plumbing guys were highly trained on the actions that produced results, and are being held accountable by the Management Principles taught in this program.

Results like these have been achieved as a direct result of this training we are providing in The Manager Series.

If you are tired of the excuses and are ready to take control of your operation, register below!

PRESS PLAY for Managers October 29-30, 2020
Registration

From October 29, 2020

To October 30, 2020

Location Austin, TX

Details Price Qty
Early Bird Discountshow details + $1,948.00 (USD)   Goes On Sale
September 1, 2020
Membership Clientsshow details + $1,719.00 (USD)   Goes On Sale
September 1, 2020
Returning Student Discountshow details + $579.00 (USD)   Goes On Sale
September 1, 2020
Hold your Seatshow details + $249.00 (USD)   Goes On Sale
September 1, 2020

Online event registration and ticketing powered by Event Espresso

  • October 29, 2020 - October 30, 2020
    8:00 am - 4:00 pm

Venue:  

Remind me about event

This program is backed by our 100% money back guarantee

"I have given money back to 1 person out of the thousands that have been trained at Service Excellence Training. Our teachings produce huge results, but we are not for everyone. If at the end of this training, you do not believe the the information shared with you will produce a profitable return, then we will give 100% of your Money Back."

- Todd Liles, CEO of Service Excellence Training

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Trusted By

142 Cimarron Park Loop, Ste E, Buda, TX 78610
© 2019 Service Excellence Training. All Rights Reserved
Website by Leadhub