Find out Your Score!
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1
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Select Your Trade to Get Started
Air Conditioning
Electrical
Plumbing
Roofing
Other
How confident are you in your team’s performance?
*
Not Confident
Somewhat Unconfident
Neutral
Somewhat Confident
Very Confident
What percentage of your clients interact positively with your brand?
*
(i.e. leave positive reviews, willingly pay service fees, etc.)
< 30%
50%
70%
85%
> 95%
How frequently does your team receive training?
*
Never
Somewhat Infrequently
Neutral
Somewhat Frequently
Very Frequently
What Percentage of Your Clients Have Service Agreements?
*
< 10%
20%
30%
40%
50%
What is your average electrical service invoice?
*
< $600
< $600 - $800
~ $800 - $999
~ $1,000-$1,200
> $1,200
Daily calls per electrician?
*
> 4
4
3.5
3
< 2
How confident is your team in your company’s mission statement?
*
Not confident
Somewhat unconfident
Neutral
Somewhat confident
Very confident
What percentage of people in your community can recognize your company within two seconds of seeing your branding?
*
What branding?
50% or fewer
50%
75%
100%
What % of your business procedures are clearly defined?
*
IE. Include job descriptions, install procedures, service procedures, sales procedures, financial business models, training plans, key performance indicators and projected goals.
We do not have written business procedures
< 50%
50%
75%
100%
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Name
*
First
Last
Phone
*
Email
*
Company Name
*
What Services Are You Interested In?
Please select all services you would be interested in receiving from Service Excellence.
Coaching / Consulting Services
In Person and Online Training
Onsite Evaluation and Training
Online Resources (Blogs and Scripts)
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142 Cimarron Park Loop, Ste E, Buda, TX 78610
