Help Where You Need It
We focus on providing Training and Consultation Service to the Residential Service Trades:
- Air Conditioning
We provide you with tools to face the challenges of today’s market:
- The New Economy.
- The forces of large multi-billion dollar competitors.
- The undertrained workforce.
- Limited training money.
Service Excellence Training offers three types of training and business consulting services to residential home-service companies:
- the Training At Your Location
- the Exclusive Accountability
- the PACT 12 Success Group
Each of these goals-oriented consultation programs creates a hand-in-hand partnership between your company and an experienced Service Excellence Training Business Coach.
#1 Training At Your Location
We can provide your company with onsite training in the following areas:
- The Tech Series: Increasing average tickets, service agreements, and leads for replacements. CLICK HERE to Discover More about the Tech Program.
- The Sales Series: Increasing average replacement sales, closing percentages, and decreasing cancellations. CLICK HERE to Discover More about the Sales Program.
- The CSR Series: Increasing call booking percentages, dispatching for client satisfaction and company profits, and boosting service agreements. CLICK HERE to Discover More about the CSR Program.
- The Manager Series: Growing the People that Grow the Team. CLICK HERE to Discover More about the Manager Program.
- The Owner Series: Creating a Plan for Profits and Growth. Understanding and breaking down your Financials and More. CLICK HERE to Discover More about the Owner Program.
If you are interested in Training at Your Location then please complete the form below.
#2 The Exclusive Accountability Program
New applicants to The Accountability Program must be qualified. This is due to the high demand, and intense nature of the programs individual approach. No more than 12 companies are allowed into this program in the same year per consultant.
In the exclusive, hands-on program you get your own expert trainer and business coach that will perform an intense onsite analysis and training session to establish your business goals and training needs.
After the initial onsite program, we will implement the next stages of growth for you and your company. This program includes:
- Online Management Coaching
- Business Planning
- Online Training for your Frontline People
- Sales Professionals
Service Excellence Training can help you succeed and earn the Profits you deserve!
If you are interested in becoming a new member of The Accountability Program, then please complete the form below.
#3 The PACT 12 Success Group
PACT 12 is for business owners who have struggled with flat or no business growth and below average net profits for the past two years. Members of PACT 12 will be trained and coached to break the $2 MILLION barriers and some will likely break the $3 MILLION barriers this year.
If you are interested in becoming a new member of The PACT 12 Success Group, then please complete the form below.
You Can Succeed With a Plan
|Lock in your Key People
||Increase your Key Results
|Establish your Key Standards
You Can Succeed With a Plan
Lock in Your Key People
- Team Members
Increase your Key Results
- Service Agreements
- Sale Averages
- Lead Conversions
Establish Your Key Standards
- Your Mission
- Your Brand
- Your Systems and Procedures