3 Questions on Customer Service
You may be in the plumbing, electrical, roofing, or air [...]
You may be in the plumbing, electrical, roofing, or air [...]
As the director of CSR training, I get super excited [...]
I was recently in Belize on a family vacation. I [...]
We have all had those calls. The first thing the [...]
When was the last time you received a hand-written note? [...]
One of the most important metrics of performance is True [...]
Imagine going to work each day dreading an encounter with [...]
We are all one happy family at work, right? We [...]
Working in the service industry can be tough. It does [...]
CSRs this one is for you! Have you ever been [...]