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How to Overcome the Fear of Using Your Knowledge

By Service Excellence Training How to Overcome the Fear of Using Your Knowledge
how service techs can overcome the fear of using their own knowledge

Service Techs: Learn How to Use Your Knowledge on the Job

This week on the podcast, Chris Elmore (the host) and Chris Loudermilk (the assistant to the host) talk about the ways you can overcome your fear of implementing the techniques you learn for communicating with the customer. They discuss: 

  • How to practice every day. 
  • Establishing rituals to help you stay on track. 
  • Holding yourself accountable to your results. 

Fear of implementing is the number one thing holding back most technicians from hitting their personal and professional goals. Do these things to overcome that fear and gain confidence. 

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