WHEN YOU STOP DOING WHAT WORKED
One of the biggest sins of a business is to stop doing what works.
This happens when we get bored with success, and start changing things for the sake of change.
So, do what works. Repeat the process. If it stops working, then adjust.
But for the love of your team, success, and money; don’t throw away the things that are working.
Have you ever committed this sin? I have!
Share your story with us on Facebook and LinkedIn.
When Rick Grimes Steals Your Duct Knife.
Sean Hanratty had his duct knife stolen by Rick Grimes on an install.
“Carl, that knife is what we need Carl. I’m going to take it, Carl.”
Sean Hanratty is in #HVAC Installer for Casteel in Atlanta, GA.
Mary Lou Retton with Plumber Joseph Botch
Joseph Botch is a Plumber in Houston, TX. He works for ARS and Rescue Rooter. He got a big surprise in a little package on this plumbing call. He got to meet “America’s Sweetheart” Mary Lou Retton.
Do you have a picture with a celeb?
The Professional Electrician versus the Hack
There is a real difference between a professional electrician and a hack.
A Professional Electrician
- Never compromises System and Client Safety.
- Completes his work to Code Standards or better.
- Is proud of his work.
- Is paid what he is worth.
A Hack Electrician
- Doesn’t care about the Safety or Heath of his customer.
- Doesn’t with standards.
- Thinks work is a pain, not a point of pride.
- Is paid far too much for the danger he creates.
At Service Excellence Training, we focus on communication training. We are proud to teach the best professionals in all the trades. Our great list of clients: electricians, hvac techs, and plumbers are real professionals. They would never do this type of hack work.
Find out more about our communication and sales classes here: Classroom Training for HVAC Techs, Electricians, Plumbers, and Professional Comfort Advisors.
*This terrible example of a tapped power supply was brought to you by Ronald Potts. He gave me the pic, he did not do this work.
VALUE OVER PRICE
“If you are only selling products, then you will get lots of price complaints.” – Todd Liles
We teach you how to build the value of you. Find out more here: CLASSROOM TRAINING