Flash Sales Ends TODAY!

A few days ago I released a Flash Sale on any of our PRESS PLAY Classroom Training Programs…

…did you see it?

The PRESS PLAY Training Series >> http://www.servextra.com/training/classroom/

If not, you need to get yours TODAY because tomorrow the price will be MUCH higher.

So if you’re frustrated by:

  • Low Average Tickets,
  • Low Closing Percentages,
  • Low Service Agreements,
  • Low Lead Turnovers, and
  • Less Than Excellent Client Service,

then you need this:

The PRESS PLAY Training Series >> http://www.servextra.com/training/classroom/

But do it NOW because the $824 off flash sale ends tonight at Midnight.

Today only will you get $329 off any program, you will also get 5 free DISC Profiles (Over $495 value!)

Talk soon,

Todd Liles

Book By phone: Office Line 512-333-4133, or you can call Joe Person directly to book over the phone: 334-322-5215 (personal mobile number.)


Are you frustrated by Lack of Sales, Lack of Leads, and Lack of Service Agreements?

I’ve been there, which is why The PRESS PLAY Training Series – The PRINCIPLE Based, Definitive Process for turning Techs and Salespeople into Masters of Service.

Sign up today:

Click here for The PRESS PLAY Training Series

Normally, The PRESS PLAY Training System sells for $2,197, but for a limited time you can get this for just $1,868.

PLUS: You are going to receive a bonus of 5 DISC Profiles that you can use for: pre-hire, team building, and coaching. These are $97 each, but you will get all 5 for free. That’s a $485 dollar savings.

You will get $2,682 in value for just $1,868.

Yep, just $1,868 for the total package! That’s over $814 in savings!

No trials… no subscriptions… no shenanigans…

…I want you to have it because even if you don’t think you need it today, trust me… you will! The content in this course will fuel your sales for years to come.

So, get access today before the price returns to normal:

Click here for The PRESS PLAY Training Series

…you’ll be glad you did. 🙂

$120,000 or $1500 – Which would you choose?

A squirrel. An old Frisbee. Last year’s Christmas lights. A plumber.

Plumber falls off roof trying to clear a sewer

All of these things might be found on a roof…But only one of them costs over $120,000 by being on a roof. Think you know which one? Read on to find out.

In 2014, a plumber went on a roof. He was experienced and had great intentions. The homeowner had a clogged drain. He arrived and assessed the situation. He found the clog and discussed with the homeowner. She agreed to have him clear the drain. He went to his van and got his portable drain cleaning machine. All was good until…

…He realized there was no clean out on the house.

He quickly reassessed the situation. He didn’t want to tell the customer he missed a basic thing like that. He was an experienced plumber who should have checked to see if there was an accessible clean out. Besides, the customer wouldn’t want to spend another $800 – $1500 to have a clean out installed. He reasoned with himself that he could save the homeowner the extra expense, and cover himself, by clearing the clog through a vent stack on the roof. He made the decision what to do without speaking with the homeowner. He had great intentions, after all.

The Plumber got his ladder from his truck and climbed onto the roof with his portable drain cleaning machine. All was good until…

…He fell off the roof.

…And broke his ankle.

Here’s what the great intentions cost:

  • He lost more than $20K in personal income because of missed work time.
  • He paid more than $60K in medical expenses.
  • The company paid more than $40K in worker’s comp, and their rate doubled.
  • The customer felt terrible.
  • The customer could have been sued by the plumber, the company, or one of the insurance companies. (Google “plumber sues homeowner” for some stories about this.)

All this to save the homeowner $1500. I’m sure everyone involved would have rather spent the money for a clean out than spend the money and time dealing with the issues.

Many of us have made this type of decision for selfish reasons (to cover something we missed), and/or good intentions for the homeowner. Even though it may have worked out before, and in most cases, all it takes is one like this to cause a lot of problems.

Always give your customer the respect of letting them decide what is done to their home and property. You may have the greatest intentions, but it’s still the homeowner’s decision. Educate them completely about their options, and use your experience to help them choose. It’s the professional, responsible, and less risky way to do it. CHECK out our Classes

Question: Has your “good deed” ever caused you more harm than good?

Please comment and share on Facebook or LinkedIn.

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WARNING RANT ABOUT TO OCCUR!! Some techs get confused about what kind of page Service Excellence Training is in the social media spaces. Some techs think that because I love Techs, and this Field, and want great things for everyone on here; that I must also accept their Bulls***** excuses.

Why the hate for flat rate?

Some techs think that I’m ok with them bad mouthing their companies, and techs from other companies.

Some techs think it’s ok to bash Flat Rate Companies and the Principles of Sales. Some techs think that all Sales People and Commission earners are crooks. >> RELATED: The PRESS PLAY for Sales Class

Allow me to create clarity, and Rant for a Hot Minute

If you are here to learn, you’re welcomed to stay.

If you are here to improve your life, and the lives of others, then you are in the right place.

If you respect all hard working techs and sales pros, no matter if they are T&M or FR, then you’re in the right place.

If you want to learn how to be a great communicator, and that also means sales;

If you want to master persuasion and influence;

Learn a Service and Sales System;

Make Big Money!

Buy A Home!!

Send Your Kids to College!!! (Or to trade school)

Retire with Money in the Bank.


then you’re in the right place.

If that’s not you, then leave. Don’t come back until you are ready to Turn Learning into Earning.

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