Within about 2 minutes the homeowner began to put up his defenses:
That statement sounded well thought out. And, it was.
This was not the first time a plumber has been to the home to repair the toilet. And so, this is probably not the first time the homeowner has had to say no to the plumber’s sales presentation.
You’ve been in this situation multiple of times. The client telling you “no” even before you have done a proper evaluation. This gives 2 choices to make:
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