SMARTPHONE ADDICTION IS KILLING SERVICE

Attention is the greatest asset a service technician or sales professional can possess.  It is also the best gift to give a client. Sadly, this asset is being drained away by technology. Smartphones being the worst.

The smart phone addiction of HVAC Techs, Plumbers, and Electricians is killing customer service.

The average person spends 1/3rd of his day on his smartphone. He checks his phone about 85 times a day. That equates to 5 hours and 20 minutes of daily use, or checking the phone every 11 minutes.

This is a serious problem!  And the problem exists in 2 major areas:

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THE LEAP INTO BUSINESS OWNERSHIP

Do you want to start your own business?  Then you need understand what starting a business is like.

Leap into Business Ownerships

I get a lot of phone calls from guys tinkering with the idea of entrepreneurship.  That’s why I wrote this post.  (There’s also a video, which you can find at the end.)

Starting your own business can be pretty amazing, if you think you’re ready. But, business can be scary stuff…especially getting started.

Reid Hoffman is the guy that founded LinkedIn, and a bunch of other things. He is an entrepreneur genius. Reid’s got this great quote that I love.  He says,

That being an entrepreneur is like jumping off a cliff and you assembling your airplane on the way down.

That is a perfect analogy for what starting a business is like.   Your business might take off, but it might crash.

And if you take people with you on this journey, you could ruin their lives.

So, if you’re going to jump into business, then you need the following:

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RANT AGAINST THE POVERTY MINDSET

[VIDEO] the issue of the heart

The sun is bright and hard to look at.  Yet, it shines a light unto everything.  The truth is like the sun.

Rant against the Poverty Mindset

I want to talk about the mindset of poverty.  This weird hate against folks that help other folks reach prosperity.  And, I’m going to shine some truth on that mindset.

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IT’S TIME TO LEARN A TRADE

[VIDEO] the low supply creates huge opportunities

“The average age of skilled tradesmen is 56 year old. Younger people are not entering the trades at a rate sufficient to replace retirements.  As a result, 10 million new skilled workers will be needed by 2020.” – Matt Michel of the Service RoundTable.

It's time to learn a trade

Matt Michel wrote an eye opening lead-in to Ron Smith’s New Edition of HVAC Spells Wealth. Matt’s chapter, The Future of HVAC, creates a vivid picture of how the future could look.

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THE STATE OF MY LIFE

turning 38

Today’s my 38th birthday.  I’ve been contemplating this last year, and what it has meant to me.   I’ve decided to walk through a few points, and share them here with you.

Just to set the stage, I wrote this at a coffee house.  My preferred coffee is a simple brewed coffee.  I like a touch of cream, and just a few shakes of sugar.  I don’t need my drink to be fancy.  Yet, I want the base of my coffee to be really good.  A high quality bean that is expertly roasted.  That is a great analogy to my life.

My life is built upon a good base.  It’s a solid one that has allowed me to weather the very turbulent year that was 37 for me.

In my 37th year; I lost my mom, my dad had a heart attack, I had a major surgery, I bought a new home, was asked to be an elder in the church, and added 3 new team members to the SET Team.  You can read more about the loss of my mom here, and how it effected me:  When life knocks you down.

But what about now?  Now, I’m 38.  How’s the State of Todd?

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