The Long Journey to Becoming a SET Client
In this episode of The Service Contractor Radio [...]
Jack Arnold Update:The Blessings of Setbacks
Chris Elmore continues to chronicle Jack Arnold's journey [...]
Building Value Through Contrast
This is what you might be missing....Value. The [...]
Creating Urgency in the Slow Season
The seasons are changing, and demand calls are [...]
Podcast: Winning with Customer Service
A recent survey found 89% of customers are [...]
3 Questions on Customer Service
You may be in the plumbing, electrical, roofing, or air [...]
10 Things that Require Zero Talent
Chris Loudermilk and Chris Elmore discuss ways to [...]
Client Highlight Guardian Roofing
In this episode of the Service Contractor Radio [...]
Challenges in the Busy Season
Chris Elmore and Chris Loudermilk discuss common challenges they [...]
This is the CSR you are Looking for
As the director of CSR training, I get super excited [...]